Two-Factor Authentication (2FA) adds an extra layer of security to your account by having you sign in with your email/password and a code sent to your cell phone. You can set up two-step authentication using the steps below.
In this article, you will learn...
How to set up 2FA in my account 🧑💻
- Download an authenticator app that lets you generate security codes on your cell phone. Any app that supports the Time-based One-Time Password (TOTP) protocol should work, including Google Authenticator or Duo Mobile.
- Click on the settings gear in the top, right-hand corner of your 15Five account.
- Select 'My settings' from the dropdown menu.
- At the top of the screen, click to open the 'Security' tab.
- Click Setup to the right of 'Two-step authentication.'
- Scan the QR code using your downloaded authenticator app to connect the app to your 15Five account.
- Click Next step and follow the prompts.
Tip
When you set up two-step authentication you will be given a list of backup codes to use in case you aren't able to access your authentication app for whatever reason. Put these codes somewhere safe that can be accessed from a device other than your phone in the case that you get a new phone, your phone crashes, or you lose your phone. Eek!
Frequently Asked Questions (FAQs) ❓
Two-step authentication cannot be utilized by individuals in organizations who use Single Sign-On (SSO) to access 15Five. If SSO is enabled for your organization, the option will appear as unavailable.