Exclude an individual from participating in an engagement campaign

If you don’t want a specific user to participate in a particular engagement survey, you can exclude them as you create the engagement campaign. You can also globally exclude an individual from participating in all engagement surveys. This article walks through each of these processes.

In this article, you will learn...

Access and availability

⛔️ Required access to Engagement.
👥 This article is relevant to Engagement Admins and Organizational Admins.
📦 This feature is available in the Engage, Legacy Perform, and Total Platform pricing packages.


Exclude an individual from participating in a single campaign

Engagement Admins can exclude an individual from participating in an engagement campaign during survey creation using the steps below.

  1. Click Engagement in 15Five's main, left-hand navigation.
    Engagement.png
  2. You'll land on the Engagement Overview page in 15Five. From here, click Go to Engage to open the Engage Portal.
    Go-To-Engage.png
  3. Click +Add Campaign in the top, right-hand corner of the page to open the 'Campaign Details' page.
    Add-Campaign-Orange.png
  4. Add the person's name to the "Exclude" section under "Which employees would you like to include in this campaign?"
    Exclude-Individual-Campaign.png
  5. Anyone added to this section will not receive an email prompting them to submit a survey response in the engagement campaign.
✏️

Note

For steps on how to continue creating your engagement campaign, check out this article.


Globally exclude an individual from participating in all engagement campaigns

Engagement Admins and Organization Admins can globally exclude an individual from participating in engagement campaigns in feature settings using the steps below.

  1. Click on the Settings gear in the top, right-hand corner of 15Five.
    Settings-Gear-25.png
  2. Select 'People' from the dropdown menu.
    Settings-People.png
  3. You'll land on the 'Manage people' page. From here, use the filters or search bar at the top of the page to search for the person whose settings you want to edit.
    Manage-People-Search.png
  4. Click a person's name to open their account settings page.
    Open-Account-Settings.png
  5. To exclude the individual from current and future surveys, uncheck the box next to receive engagement surveys, and click save at the bottom.
    ReceiveEngagementSurveys.png

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