After your engagement survey concludes, the results will be available within 15Five. As an admin or someone with access to survey results, you’ll have the ability to download detailed insights, including statement breakdowns, employee feedback, and more. This guide walks you through the steps to access and export your survey data efficiently.

In this article you will learn:

Access and availability

⛔️ Required access to Engagement.
👥 This article is relevant to Account admins and leaders with results access.
📦 This feature is available in the Engage, Total Platform, and Legacy Perform pricing packages.

✏️

Note

The available downloads are applicable for admins and limited access leaders, but the information within the downloads will be dependent on your results access.


How to download engagement results

Once you have accessed your engagement results, there are a total of 10 downloads available!

Help Center article 💡: Analyze engagement campaign results
Help Center article 💡: Analyze engagement results as a Limited Access Leader

Available downloads on summary tab

Compared to Last Survey Report 

Click the download icon to generate a CSV file comparing your engagement score, percentile, total number of participants, and response rate to your last survey. This report will reflect any filters you have selected.

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Available downloads on engagement tab

Engagement Trend Report

Clicking the download icon in the engagement trend section will generate a CSV file with the engagement score and total response count from your last four engagement surveys. This report will reflect any filters you have selected.

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Engagement Breakdown Report

Upon clicking the download icon within the engagement breakdown section, you will be prompted to select whether you want to download the engagement breakdown report, or the engagement statements report. Both reports will reflect any filters you have selected.

  • Download engagement breakdown: This will generate a CSV file that contains the name of the groups in the group type you are comparing by, the group's engagement score, the change from the last survey, total responses, overall response rate, and the distribution of respondents in the five levels of engagement (disengaged, somewhat engaged, moderately engaged, highly engaged, extremely engaged).
  • Download engagement statements: This will generate a CSV file that contains information on the seven statements that make up the engagement score. This download will include the group name, statements, percentile ranking for that statement, average response to the statement, distribution (unfavorable, neutral, favorable, and no response), total responses, and response rate.

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Available downloads on statements tab

Predictive Impact Model Reports

Within the Predictive Impact model section, you can download the statements from the table view or the heatmap view.

Downloading with the table view selected will generate a CSV file that contains the statement, the statement's driver, the predictive impact score, percentile ranking, average response to the statement, favorability (unfavorable, neutral, favorable, no response), total responses, and response rate. This report will reflect any filters you have selected.

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✏️

Note

Clicking the toggle for show full answer distribution will show the answer distribution as shown in the survey (strongly disagree to strongly agree) whereas if the toggle for show full answer distribution is off, the report will show the responses by favorability (unfavorable to favorable).

Downloading with the heatmap view selected will generate a CSV file that allows you to see the engagement score and predictive impact score for all statements from 15Five's engagement survey. This report will download the heatmap and results by the filters you have selected.

PredictiveImpactDownload.png

Other Statements Report

If your campaign included the Manager Effectiveness survey, other pre-built 15Five surveys, or a custom survey that you created, you can also download that information. The CSV file will contain information related to the statement, average response, percentile, favorability, total responses, and response rate. Please note that the percentile will not be available for custom surveys.

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Available downloads on eNPS tab

eNPS Trend Report

Clicking the download icon in the eNPS trend section will generate a CSV file that will provide the following information for up to your four most recent surveys: eNPS score, number of detractors, number of passives, number of promoters, and total responses.

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eNPS Breakdown Report

This download will generate a CSV file that contains the group in the group type by which you're comparing, the eNPS score, change in eNPS since prior survey, number of detractors, passives, and promoters, total responses, and response rate.

eNPSDownload.png

This download will be reflective of the filters you selected when viewing the results.

Available downloads on Feedback tab

Feedback Report

Clicking the download icon in the feedback report will generate a CSV file containing the feedback from any filters you selected, as well as the related driver and statement, sentiment of the feedback, and the verbatim feedback itself.

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