When you add new users to 15Five, the invite email is their first impression of the platform and your organization’s approach to engagement. Customizing the subject line and message allows you to tailor the email to reflect your company’s tone and values, ensuring a welcoming and consistent experience for your team. This article will guide you through the steps to personalize invite emails and answer common questions about how invite settings work.
In this article, you will learn...
Access and availability
⛔️ Required access to Company settings.
👥 This article is relevant to Account admins.
📦 This feature is available in all pricing packages.
How to customize the content of invite emails ✉️
- Click on the Settings menu at the upper right corner of your 15Five account.
- Select "Company settings" from the dropdown.
- Scroll to the "Invite settings" section and expand it using the drop-down arrow on the right.
- Use the "Email subject line" and "Custom invite email message" fields to customize the invite email that's sent to new users.
- When you're done, click Save.
Frequently Asked Questions (FAQs) ❓
This depends on your selected setting in the "How should 15Five handle invite emails for bulk imports?" section of invite settings. There, you can choose whether users added via bulk import should receive invite emails immediately (granting instant access) or not receive automated invites, meaning you'll manually send invitations when you're ready for them to have access to 15Five.