This article walks through how to change a person's manager in 15Five. Within the 15Five platform, managers are responsible for things like reviewing Check-ins, holding 1-on-1s, reviewing engagement survey results for their teams, monitoring objectives, supporting their direct report(s) in Best-Self Review® cycles, and more.

In this article, you will learn...

Access and availability

⛔️ Required access to the "Manage people" page.
👥 This article is relevant to Account admins and Managers.
📦 This capability is available in all pricing packages.

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Note

Account admins can change a person's direct manager. A person's current manager can change their manager if the new manager is in their hierarchy.


How to change a person's manager

Use the steps below to change a manager, either one-off from within a person's account settings or in bulk using bulk actions on the "Manage people" page.

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Note

If your company uses an integration to sync managers to 15Five, please make manager changes in your Identify Provider or HRIS software, rather than in 15Five. Otherwise, any changes you make to a person's manager will revert upon the next sync.

Account settings Bulk actions
  1. Click on the Settings gear in the top, right-hand corner of 15Five.
    Settings-Gear-25.png
  2. Select 'People' from the dropdown menu.
    Settings-People.png
  3. You'll land on the 'Manage people' page. From here, use the filters or search bar at the top of the page to search for the person whose settings you want to edit.
    Manage-People-Search.png
  4. Click a person's name to open their account settings page.
    OpenAccountSettings.png
  5. Scroll down to the person's 'Account settings' section and click on the drop-down arrow below Direct Manager. Select the new direct manager from the drop-down list.
    DirectManagerAccountSettings.png
  6. Save your changes.
    Save.png

Frequently Asked Questions (FAQs) ❓

Why isn't the person I want to select as a manager appearing in the dropdown menu?
15Five prevents the creation of reviewer loops, where Person A is assigned as Person B's manager while Person B is simultaneously assigned as Person A's manager. Additionally, someone lower in the reporting hierarchy cannot be assigned as a manager for someone above them.

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