An administrator is usually the main point of contact for managing billing and managing inactive/active employees. Administrative privileges do not affect viewing privileges, however, you can enable view-all permissions by contact support.
A reviewer is the main person responsible for reading and reviewing 15Five reports. Each person who submits a report is assigned a reviewer. This could be a manager, supervisor, or a team member that works closely with other employees. A reviewer has the ability to ask questions and invite reporters.
A reporter is anyone that completes a report. If you have a report to complete you will find this under your 15Fives tab, then select My 15Fives.
Other people can request to view your reports, regardless of their grouping or position within the company. These users are referred to as ‘Followers’, and have commenting and conversation privileges like anyone else. If someone requests to be a Follower on your reports, you will need to give them approval before they can see anything. You can also grant direct access for someone to view your reports. To learn more about this process refer to our tutorial.
Answers
Answers are responses to questions you are being asked. Want to make an answer private you can view a tutorial on how to make private answers.
Comments
Comments are responses made on answers to questions. Comments can be made by anyone who has access to read your reports. If you want to make a comment private you can review the tutorial on private comments.
Want to share something from your team with your reviewer? You can pass up answers so that they are included in your own weekly 15Five report.
Need to take action or have an offline conversation about something? Flag it for follow-up and it will be saved under your 'Follow Up' tab.
Group Drilldown enables all individuals within a group to view the reports that are directly underneath their fellow team members. For example: If John reports to Mary, and Mary reports to Lisa, with “drill down” enabled, Lisa can see John’s reports even though she isn’t his direct reviewer.
Group Viewing is a feature that enables individuals within a shared group to view and comment on each others' reports.Turning on group view is a good option for teams that want more visibility and collaboration, encouraging more of a forum-style conversation for generating ideas and surfacing issues. This is a great option for teams with a more transparent communication model.
Group administrators can manage all settings for their group including due days, visibility, and group members. These group administrators may or may not be 15Five administrators and may or may not be a reviewer.
You can create Custom Reports by group, by individual, or everyone. This feature gives you the ability to print out custom reports in both print format or a CSV for spreadsheets.
@mentions gives you the ability to bring in another team member on your report within the comments. Simply type in the @ symbol and then select the name of the person you want to include. To see how this feature performs you can view our guide. You can also use an @mention to give someone a High Five.
The Pulse dashboard aggregates the data, giving you insight into how your team and organization are feeling, so you can help them feel their best.
The Trends Dashboard instantly visualizes the answers to your team’s quantitative 15Five questions over time.
The Polls Dashboard allows you to ask one-time quantitative metric questions and see the results.
High Fives are a great tool that allows employees to show each other appreciation whenever they do something awesome. You can celebrate wins and let someone know you appreciate their help by giving them a High Five.
Goals & Accomplishments makes 15Five an easy way to hold yourself accountable and feel progress on a daily basis. Use it as your work journal and receive weekly notifications to remind you on your goals.
Question templates are used for 'Reviews'. You can select a 15Five default template, or create a custom template for your Best-Self Review™. These templates often include 'Growth & development', 'Company values', and various 'Manager' or 'Self' assessment sections.
Question queues allow you to set a single question to rotate automatically weekly, bi-weekly, or monthly on 15Five check-ins. You can also choose if you want the question to "Repeat". You can set up a single Question Queue to be visible company-wide and one Queue per group and one per individual.