There are quite a few words tossed around in 15Five that you might not know the definition of. Some are very common like account administrator. Some are less apparent in app, but are still important to understand. Check out the below terms that you may run into when using 15Five.
An account administrator is usually the main point of contact for managing billing, managing inactive/active employees, enabling/disabling features, managing feature settings, and assigning admin roles to other people. Administrative privileges do not affect viewing privileges. However, you can enable view-all permissions by contact support.
Answers are responses to questions you are being asked on your Check-ins. Want to make an answer private you can view a tutorial on how to make private answers.
Billing administrators are administrators who have visibility and permissions to manage billing information. This includes pulling invoices and updating payment information. Billing administrators do not have to be account administrators. Permissions are limited for these people.
Comments are responses made on answers to questions on Check-ins. Comments can be made by anyone who has access to read your Check-ins. If you want to make a comment private you can review the tutorial on private comments.
You can create Custom Reports by group, by individual, or everyone. This feature gives you the ability to print out custom reports in both print format or a CSV for spreadsheets.
Feedback is a common term used to describe any response to a question: could be specifically referring to the Request feedback feature or as broad as feedback received from a peer in a review cycle. Regardless of where the feedback is appearing or coming from, here is an article to help you give the most effective feedback possible.
Other people can request to view your Check-ins, regardless of their grouping or position within the company. These people are referred to as ‘Followers’, and have commenting and conversation privileges like anyone else. If someone requests to be a follower on your Check-ins, you will need to give them approval before they can see anything. You can also grant direct access for someone to view your Check-ins. To learn more about this process refer to our tutorial.
Need to take action or have an offline conversation about something? Flag it for follow-up and it will be saved under your 'Follow Up' tab.
Priorities & Accomplishments makes 15Five an easy way to hold yourself accountable and feel progress on a daily basis. Use it as your work journal and receive weekly notifications to remind you of your goals.
Group administrators can manage all settings for their group including due days, visibility, and group members. These group administrators may or may not be 15Five administrators and may or may not be a reviewer.
Group drill-down enables all individuals within a group to view the Check-ins of people that are directly underneath their fellow group members. For example: If John reports to Mary, and Mary reports to Lisa, with “drill-down” enabled, Lisa can see John’s reports even though she isn’t his reviewer.
Group viewing is a feature that enables individuals within a shared group to view and comment on each others' Check-ins. Turning on group view is a good option for teams that want more visibility and collaboration, encouraging more of a forum-style conversation for generating ideas and surfacing issues. This is a great option for teams with a more transparent communication model.
High Fives are a great tool that allows employees to show each other appreciation whenever they do something awesome. You can celebrate wins and let someone know you appreciate their help by giving them a High Five.
@mentions gives you the ability to bring in another team member on your report within the comments. Simply type in the @ symbol and then select the name of the person you want to include. To see how this feature performs you can view our guide. You can also use an @mention to give someone a High Five.
The term participants refers to our Best-Self Review® feature. When a review administrator creates a review cycle, the people who were included in the review cycle are considered participants. Participants are the subject of all reviews. For cycles with Self & Manager reviews included, participants will be asked to write a self review. Participants are also the people responsible for nominating peers when peer reviews are included. The term participant does not refer to people who have to write a review in a review cycle.
Want to share something from your team with your reviewer? You can pass up answers so that they are included in your own Check-in.
The Polls dashboard allows you to ask one-time quantitative metric questions and see the results.
The Pulse dashboard aggregates the data, giving you insight into how your team and organization are feeling, so you can help them feel their best.
Question templates are used for Best-Self Review®. You can select a 15Five default template, or create a custom template for your Best-Self Review™. These templates often include 'Growth & development', 'Company values', and various 'Manager' or 'Self' assessment sections.
Question queues allow you to set a single question to rotate automatically weekly, bi-weekly, or monthly on Check-ins. You can also choose if you want the question to repeat. You can set up a single question queue to be visible company-wide, one queue per group, or one per individual.
A reporter is anyone that completes a Check-in. If you have a Check-in to complete you will find this under your Check-ins menu by selecting My Check-ins.
15Five's alternative to your average performance review. A review cycle is what review administrators create that contains settings, questions, participants, etc. Review cycles contain all the information regarding performance results. Review cycles typically happen 2-4 times a year.
A reviewer is the main person responsible for reading and reviewing Check-ins. Each person who submits a Check-in is assigned a reviewer. This could be a manager, supervisor, or team member that works closely with other employees. A reviewer has the ability to ask questions and invite reporters.
Review writers are responsible for writing reviews about participants; could be manager, upward, and/or peer reviews. Review writers do not have to be participants themselves. You can filter by review writers on each cycle Overview page to better understand who your review writers are.
Refers to a collection of questions being asked in the Engagement+ feature. Also includes the settings for those questions and the dates that the questions are available to be answered.
The Trends dashboard instantly visualizes the answers to your team’s quantitative Check-in questions over time.