In order to keep your employees engaged and to keep the communication lines open, updating questions on a regular basis is a must. There may be questions you want on every 15Five, in addition to questions that you change every so often. The question is, how do you manage questions that are already created, or delete questions that are no longer relevant?
1. Go to the 'Manage questions' section of your 15Five account. 2. You will see a list of your questions and can use the pencil icon to edit, deactivate, or delete. Inactive questions will appear greyed out.
Editing
Edits made to questions are pushed to the current report in real time. If you edit the wording of a question, update the answer type, add a new question to an existing report, etc- the report will update immediately.
You can edit the Question type, Question itself, change the frequency, and update the settings by clicking on edit. If you do update the actual question, all data on the previous question will be overridden by the new data. We suggest deactivating the question and creating an entirely new question instead. Custom reports can still be run on inactive questions, but not on questions that have been overwritten.
Guide 📖: The Great eBook of Employee Questions
Deactivating/Reactivating
Deactivated questions are greyed out and appear in the Inactive questions header. These questions were deactivated from “In every 15Five”. You can reactivate these questions at any time. When you are ready to reactivate, click the pencil and reactivate. Review the format, frequency, and settings before saving the changes.
Inactive questions from your Question queue will be greyed out and still appear in the Question queue header. You can reactive these questions the same way.
