Articles in this section

Create a department

Avatar
Courtney J
  • Updated
Follow

First, it is important to differentiate between a Group and a Department. A Group is created to facilitate Group Questions and contains group members. A Department allows you to set Department Objectives and no members exist in a department.

Want to create a group instead?

Success Center article 🗒: Create a group to manage questions

Only admins can create departments. Your groups will not be synced with departments, so you will need to create new departments for the purpose of objectives- even if you have groups set up for questions.

Success Center article 🗒: Manage group functionality

Create or edit a department

1. Click on your avatar in the upper right corner.

Screen_Shot_2018-08-15_at_1.54.32_PM.png

2. Click on 'Company settings' or 'My account'.

Screen_Shot_2018-09-21_at_4.08.38_PM.png

3. On your left hand navigation under the Features section, select 'Objectives'. You can also click onto 'Manage features' and 'Configure' your Objectives settings. 

Screen_Shot_2018-09-24_at_9.14.41_AM.png

4. Then click 'Manage departments'.

Screen_Shot_2018-09-24_at_9.16.22_AM.png

5. Last, click the 'Create' button or select the Department you need to edit. 

Screen_Shot_2018-09-24_at_9.17.17_AM.png

NOTE: Reporters and reviewers can no longer create departments as they create objectives. Only admins have this permission. If reporters and reviewers try to create a department while creating their objective, they will see a message telling them to reach out to company admins to create the department.

Related articles

Comments

2 comments

Sort by Date Votes
  • Avatar
    Brett Bond

    Once I've created a Department it is not appearing when I try and assign it to an "Objective". Also Duplicate Departments are now showing. 

     

    0
    Permalink
  • Avatar
    meilena

    Hi Brian, I am so sorry we missed your comment earlier, can you email our support team at support@15five.com or click on our orange chat bubble on the lower right hand side and we can help you right away.  Our live chat hours are from 8am-5pm PST Monday through Friday.

     

    0
    Permalink

Please sign in to leave a comment.