First, it is important to differentiate between a Group and a Department. A Group is created to facilitate group questions and contains group members. A Department allows you to set department objectives only. No members exist in a department. Additionally, reports cannot be run on departments (since they do not contain members). The only report that can be run on departments is a department objectives report, which includes any objectives for the selected department. In the future, we plan on building out group and department functionality to be more aligned, but for now they are two completely different components.
Want to create a group instead?
Success Center article 🗒: Create a group to manage questions
Only admins can create departments. Your groups will not be synced with departments, so you will need to create new departments for the purpose of objectives- even if you have groups set up for questions.
Success Center article 🗒: Manage group functionality
Create or edit a department
1. Click on your avatar in the upper right corner.
3. On your left hand navigation under the Features section, select 'Objectives'. You can also click onto 'Manage features' and 'Configure' your Objectives settings.
4. Then click 'Manage departments'.
5. Last, click the 'Create' button or select the Department you need to edit.