If you are looking to add questions, deactivate questions, delete a question queue, or manage a queue's settings, this article will show you how.
Adding, editing, and deleting your queue
Adding a new question to your queue is simple. Click the ... to the right of 'Question Queue'. Then click Create a new queued question and begin typing your custom question or choose a question from 15Five. Once the new question is added, it will appear at the bottom of your question queue with a date to be shown by.
New questions will be given a shown by date. The date given is either 1- your company's default due day (if not available) 2- the question creator's due day (if not available) or 3- Friday as a last resort.
Edit your questions at any-time by clicking the ... to the right of the question and then clicking Edit question. Check-ins that have already been submitted will not get the updated question. Only Check-ins in draft form will be updated with the new question.
Feel free to re-order your question queue as needed by dragging and dropping your new question into the correct position using the six dots that appear when hovering over a question.
To delete your queue, click the ... to the right of 'Question Queue'. Then click Delete.
Manage question queue settings
Click on ... to the right of your queue and then click Manage settings.
From this window you can choose to pause the queue using the On/Off toggle, update the question frequency, manage the number of questions asked each rotation, and choose to repeat or not repeat the questions after they have all cycled through.
Question frequency should be set based on your company's most common reporting period. If the majority of your company is weekly, choose weekly. In this scenario, bi-weekly and monthly reporters will have multiple queued questions per report.
Success Center article 🗒: How to edit, deactivate, or delete a scheduled question
Success Center article 🗒: Create your own quantitative questions