Your employee's have submitted their 15Five check-in, so now what? The check-in is an effective tool for employee engagement and performance, but only if those check-ins are being reviewed by their managers. Consistent reviewing habits show your employees that their check-in matters and that they are being heard. We have seen a strong correlation between low employee submission scores to the number of reports reviewed, where as review rates start to drop the submission rates soon follow it.
These tips for reviewing your team's 15Five check-ins will enable you to more easily bring reviewing into your weekly routine, while simultaneously giving you a way to get valuable feedback from your team.
Best practices for reviewing 15Fives
Timing ⏱: It is important to review your team's check-ins within 2-3 days of being submitted. When you take the time to review their check-in quickly and thoughtfully, that sends a message to your employees that you care, and any challenges or roadblocks can be addressed quickly to allow them to be more productive. When waiting too long to review you miss the opportunity to be the most effective.
Acknowledge 👍 : Your employee is taking the time to fill out every section, from their Pulse score to any additional questions you may have asked. A simple "like" of the response even when you have nothing additional to add goes a long way to them feeling seen and heard.
Coach 💭: One of the great things about 15Five check-ins is that you are given the opportunity to coach outside of your normal 1-on-1s. When you see that your employee has made a comment on their 15Five, comment back! Give them praise for handling a situation well or help them come to a solution for a problem they are experiencing. These moments are some of the most valuable when using 15Five check-ins.
Take action 🚀: Get the most out of each report by using the different options to take action on items in your employee's check-in. You have the option to add to your next 1-on-1 to talk about a particular point in more detail, and can add sections to your employee's Wins and Challenges to help you fill out their next Best-Self Review™. If there is a matter that is particularly concerning or you would like your manager to be aware of it, pass the answer up and your manager will see the item when you submit your next check-in for them to review.
Celebrate wins 🎉: Giving feedback isn't always about saying what could have been done better, but also reinforcing when something has gone well. Did your employee complete their big project or hit their quota? Give them a high five or even write a comment on the priority in their 15Five. Not only are you acknowledging the win, but you are showing appreciation. Employees that feel appreciated are far more likely to do more great things for your team, and be happier to be there.
Being a reviewer in 15Five gives you the tools to truly make a difference at the company you work at, but also the lives of the employees you work with. As a manager, you can help coach employees to be their best-selves and 15Five makes it easier to do so.
Success Center article 🗒: Post Review Resources- What now?