As an Account Admin, managing company-wide notifications ensures your employees stay informed about key updates, due dates, and milestones—helping drive adoption and alignment across your organization.
Note
Each notification has a specific audience based on the user’s role—like Admin, manager, or employee—and their visibility or permissions in 15Five. Activity updates and reminder notifications relate to the features a person owns or is responsible for, such as Objectives, Check-ins, and Reviews.
In this article, you will learn...
Access and availability
⛔️ Required access to Company settings.
👥 This article is relevant to Account admins.
📦 This feature is available in all pricing packages.
How to configure company-wide notifications 🔔
- Click on the Settings gear in the top, right-hand corner of 15Five.
- Select "Company settings" from the dropdown menu to open the company settings page.
- Open the "Notifications" tab using the top navigation.
- Click the arrow to the right of a notification section to expand it. Each feature—such as Check-ins, Reviews, Feedback, or Objectives—has its own section. Use the arrow next to the section name to collapse or expand notifications for that area.
- Use the toggle under Enabled to turn notifications on or off.
The following Check-in notifications are enabled by default:
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📅 When my Check-in is due
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⏰ One day before my Check-in is due
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👀 When my Check-in is reviewed
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📥 When someone submits a Check-in for my review
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Under Managed by, choose who controls the notification setting:
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Company – Notification behavior is managed by admins and applies company-wide.
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User – Individuals can customize this notification for their own account.
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15Five – Notifications managed by 15Five; these settings cannot be changed by admins or users.
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Review the Delivery channel column to see how the notification is sent:
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Email – Most updates and reminders are delivered to users’ inboxes.
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Slack – Sends real-time messages through the Slack integration (if enabled for your company).
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SMS – May appear for certain integrations or mobile alerts (if enabled for your account).
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- To preview a notification, click Preview to the right.
Note
In-app notifications currently cannot be disabled.
FAQs
Q: If an admin changes the Managed By setting from User to Company, will that override individual user settings?
A: Yes, updating the Managed By setting to Company will override any previous individual user setting for that notification.