As an account admin, it is important to be aware of the notifications that people in your company receive and be able to enable/disable each of those notifications. We hope this helps you minimize the distractions that your teams experience at work and protect people's time and attention. A good rule of thumb is, if the email/notification is being triggered by a human, it is worthwhile to keep on. If the email/notification is triggered by a machine, those notifications can be kept to a minimum.
Nested under 'Settings'>>>'Company', there is an option titled 'Notifications' that allows you to view the details of each 15Five email notification, enable/disable the notification for all, as well as the reason for the email- activity updates, reminders, feature information. If your company does not have a feature enabled, the emails for that feature will not appear on your 'Company-wide notifications' page. In the future, if the feature becomes enabled, the emails will then surface.
Enable/disable all company-wide 15Five notifications
1. Click on 'Settings' from the left navigation.
2. Click on 'Company' to expand the company settings.
3. Click on 'Notifications'.
4. The notifications are outlined by feature (15Fives, 1-on-1s, etc) and also by type of email (activity updates, reminders, feature information). Use the arrows to expand the notification lists and enable/disable per email.
5. Click 'See details' to the right of any email to load a preview of the email or use the checkbox to enable or disable the notification.
6. Review the subject and the content of the email as it will look to your people.
Note
For emails where different roles (reporter, reviewer, admin) receive slightly different versions of the same email, we will show one preview that covers the subject and content of the email.
Tip
Account admins can also manage any individual's notifications by going to 'Manage people', navigating to the person's account page, and then clicking on the 'Notifications' tab.