You're an account admin who recently started an Engagement+ survey and the submissions are rolling in. Let's talk about how you can analyze the data from your survey, including exporting and taking action.
Survey results page
First things first, only account admins will have access to the results of a survey- not reviewers and not reporters. Once at least five surveys have been submitted, the 'survey results' page will begin to populate. Below is a screenshot of the survey results page.
Filter by people or groups
To dig into a specific group, group type, hierarchy, etc, use the 'People' filter. Also important to note that unless there are at least five submissions for a group, the results will not appear. This rule helps to keep people's identities anonymous and further create psychological safety. If a group only has three members, that group's results will not populate until there are at least five submissions.
Filter by Themes, Questions, or Group types
To change your view, use the 'View by' filter and select "Themes", "Questions", or group types. This filter is extremely helpful if you are looking for all questions related to a specific theme.
Sort column headers
On the survey results page, you can sort the column containing Themes/Questions/Group types and column containing the Score to quickly dive into both ends of the spectrum. To sort ascending or descending, click on the two arrows to the right of the column header.
Action items and next steps
While viewing by Themes, click on the 'Theme details' link next to any theme to get a definition, score, action items, and more information about that theme.
Click 'Learn more' for a list of actionable next steps to increase engagement for the theme in question.
As soon as the survey results page appears, account admins can also download the survey data using the 'Download' option at the top right of the page.
See the screenshot below for a look into the CSV download. XLSX download is also available.