15Five's integration with Microsoft Teams brings the power of High Fives to your existing workflow, providing real-time visibility into High Fives sent and received across your organization. With this integration, it's easier than ever to give high fives to coworkers and strengthen your company's culture from anywhere. This article provides a step-by-step guide for enabling the Microsoft Teams integration and using it to view and give High Fives. If you encounter any issues with the integration, the article also includes troubleshooting tips and links to Microsoft's Help Center and Support Team.
In this article, you will learn...
- How to enable the Microsoft Teams integration
- How to view and give high fives in Microsoft Teams
- 15Five AI App for Microsoft Teams
- Troubleshooting steps
Access and availability
⛔️ Required access to Integrations settings.
👥 This article is relevant to Account admins.
📦 This feature is available in the Perform and Total Platform pricing packages.
Enable the Microsoft Teams integration
Note
Before you begin, make sure that the High Five Feed is enabled in High Fives feature settings. This step is required to use the Microsoft Teams <> 15Five integration.
- Click on the Settings gear in the bottom left-hand corner of 15Five.
- Select 'Integrations' from the dropdown menu.
- Click Enable to the right of the Microsoft Teams option.
- Confirm that you would like to enable the integration by clicking on the orange Enable Microsoft Teams button.
- Look for the green banner confirming the integration has been enabled.
View and give High Fives in Microsoft Teams
Once the Microsoft Teams integration is enabled, anyone within your organization can take the steps below to view and give high fives in Microsoft Teams.
- Open the 15Five app from the top navigation bar of Microsoft Teams.
- Click Sign in to your account, then use your 15Five credentials to sign in.
- After signing in, the 15Five tab in Microsoft Teams will show High Fives.
- Give a high five by typing your high five into the text field and clicking High Five. Check out our "Give a High Five" article for instructions and tips on giving high fives.
- Your high five will appear in Microsoft Teams and on the High Fives Dashboard in 15Five upon submission.
15Five AI App for Microsoft Teams
- An active 15Five account with a current subscription
- A Microsoft Teams account with the same email address used for 15Five
Note
Your Microsoft Teams email address must exactly match the email address on your 15Five account. If your emails don't match, the app won't be able to connect your accounts and you won't receive notifications.
Steps to add 15Five AI app to Microsoft Teams:
- Install the 15Five AI app
- Search for 15Five AI in the Microsoft Teams App Store.
- Click Add to install the app. Your Teams admin may need to approve the app for your organization first.
- The app will automatically match your account using your email address — no additional sign-in is required.
- You'll start receiving 15Five notifications in Teams right away.
I'm not receiving notifications in Teams. Confirm that your Microsoft Teams email matches your 15Five account email exactly. If your emails match and you're still not receiving notifications, contact support@15five.com.
My Teams email is different from my 15Five email. Contact your 15Five administrator to update your email in 15Five, or reach out to support@15five.com for help.
I don't have a 15Five account. An active 15Five account is required to use this app. Reach out to your company's HR or People Operations team to request access.