Check-in notifications help keep employees and managers informed and on track. This article explains how to manage them—both company-wide (by Account Admins) and individually (for yourself)—so everyone gets the updates and reminders they need.
This article contains the following sections:
Access and availability
⛔️ Required access to Check-ins.
👥 This article is relevant to all roles.
📦 This feature is available in the Perform, Legacy Focus, and Total Platform pricing packages.
Default Check-in Notifications 🔔
In May 2025, we disabled Check-in notifications by default in an effort to reduce noise, but the impact and your feedback made it clear we needed a different approach. We’re owning that, and we’re making changes.
As of June 23rd, 2025, the following four Check-in notifications are enabled by default. All other Check-in notifications are off by default.
- 📅 The day my Check-in is due
- ⏰ One day before my Check-in is due
- 👀 When my Check-in is reviewed
- 📥 When someone submits a Check-in for my review
You can manage Check-in notifications at both the company-wide or individual levels using the instructions below.
Note
Coming soon: Account Admins will be able to manage notification settings for all users and choose whether individuals can customize their own. Keep an eye on the "Releases" section of our Help Center for updates!
How to Manage Check-in Notifications 👩💻
- Click on the Settings gear in the top, right-hand corner of 15Five.
- Select "Company settings" from the dropdown menu to open the company settings page.
- Open the "Notifications" tab using the top navigation.
- There are two sections in Check-ins Nofications settings: Activity updates and Reminders.
- Activity updates include notifications related to Check-in activity, such as when a Check-in is submitted, reviewed, edited, or shared, or when Check-in settings are changed.
- Reminders include notifications that prompt users to take action—like submitting a Check-in, reviewing one, or completing priorities.
- Check the box under "Enabled" to make a notification available to employees. When enabled, employees can choose to turn the notification on or off in their personal notification settings. If disabled, the notification will appear greyed out in employee settings and cannot be turned on.
Tip
To preview a notification, click See details to its right. For emails where different roles (employee, direct manager, account admin) receive slightly different versions, the preview will display a representative version that includes the email’s subject and core content.
- Your changes will save automatically.
Employees can manage their own Check-in notification preferences—so long as those notifications are enabled at the company level. Choose which reminders and updates you want to receive to stay informed and on track.
- Click on the Settings gear in the top, right-hand corner of 15Five.
- Select "My settings" from the dropdown menu.
- Open the "Notifications" tab using the top navigation to open your notification preferences.
- In the "Check-ins" section, check the box to the right of all notifications you wish to receive.
Note
If a notification appears greyed out, it means an Account Admin has disabled it at the company-wide level. Disabled notifications can’t be turned on individually unless they're re-enabled.
- Once you're done, click Save at the bottom of the page.