View and manage my group coaching sessions

Coaching Hub is a tool within 15Five's Engage Portal that allows coaching participants to schedule and view details about live group or 1-on-1 coaching sessions. This article walks through how coaching participants can utilize the Coaching Hub feature.

This article contains the following sections:

Access and availability

⛔️ Required access to the Coaching Hub.
👥 This article is relevant to Managers who are assigned group coaching sessions.
📦 This feature is available in the Group Coaching, Copilot, & Content Transform pricing package if your organization purchased coaching before October 2024.


How to access Coaching Hub

  1. Click on Training & Coaching in 15Five's main, left-hand navigation, then select "Coaching Hub."
    Coaching-Hub.png
  2. You'll be taken to the 'My Sessions' page in the Engage portal. This page allows you to keep track of your assigned sessions, view notes from each session, and schedule future sessions.
    My-Sessions-Page.png
  3. In the "My Progress" section of the dashboard, you'll see two metrics: 'Sessions', and 'Focus Areas'.
    • Sessions tells you how many coaching sessions you're a participant in.
    • Focus Areas tells you how many focus areas you're working on with your coach.
  4. Click View all in the top, right-hand corner of the "My progress" section to open your Progress Feed, which shows all past coaching sessions you've been assigned.
  5. The "My Assigned Sessions" section contains all coaching sessions that you're currently assigned.

How to schedule a coaching session

All assigned sessions will appear on an individual's Personal Coaching Dashboard. If a person is responsible for scheduling a session, they'll see a Schedule button next to the assigned session. From there, a Calendly will pop up that contains the assigned coaching facilitator's availability, and they can select a date and time that works for them.

Calendly.png

From there, coaching participant(s) will meet with their coach at the assigned date/time. Following the session, they will receive email notifications letting them know when their coach adds notes to the session. These notes can be viewed on the 'My Sessions' page.

Email notifications

Once a session is assigned, coaching participant(s) will automatically receive an email notification letting them know they have a session to schedule (or to work with their designated scheduler to schedule). Follow-up reminders are sent one, two, and three weeks after the session is assigned if it is still in an 'Assigned' status.

Coaching participants can follow the link in the email to access the 'My Sessions' page in the Engage Portal.

Following the session, they will receive email notifications letting them know when their coach adds notes to the session. These notes can be viewed on their Personal Coaching Dashboard.

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