Industry benchmarks for engagement surveys

In this article, you will learn...

How the benchmark score is determined

Organizations within the same industry are identified in our system. We use the Engagement Scores from all the assessments each of these organizations have completed and determine the average. The Engagement Score from your most recent engagement assessment is compared against this average.

Available industry benchmarks

  • Construction
  • Education
  • Finance
  • Food & Beverages
  • Healthcare
  • Leisure & Hospitality
  • Manufacturing
  • Other
  • Real Estate
  • Retail
  • Services
  • Software Development & Design
  • Software & Media
  • Utilities

Select an industry benchmark

The Engagement Admin and Organization Admins for your organization can add an Industry Benchmark to your data. To set this up, go to Settings > Organization Details and select your organization's industry.

View the industry benchmark

When viewing the organization's Engagement Score, you can now see how the score compares to other organizations in the same industry.

Below the organization's Engagement Score meter, a description of how the score compares to other organizations in the industry will display. Hover over the text to see more information about the Industry Benchmark.