Kiosk in engagement surveys allows employees to use a computer or tablet to fill out their engagement survey, rather than have the survey sent to them via email or phone. When utilizing Kiosk, employees simply search for their unique engagement link using their name or an employee ID provided by leaders.
In this article, you will learn...
- How to set up Kiosk
- How to access a Kiosk link
- Search rules for Kiosk
- Associated risks with utilizing Kiosk
Access and availability
⛔️ Required access to Engagement feature settings.
👥 This article is relevant to Engagement Admins and Organization Admins.
📦 This feature is available by request in the Engage, Legacy Perform, and Total Platform pricing packages.
Note
Kiosk mode is a limited feature that must be discussed with your Customer Success Manager and enabled by support. It is not available to all customers.
How to set up Kiosk
If Kiosk has been enabled for your org, you can access Kiosk settings by following the steps below.
- Click on the Settings gear in the top, right-hand corner of 15Five.
- Select 'Features’ from the dropdown menu.
- Open Engage feature settings.
- Select Kiosk mode.
- Here, you have the option to manage the following settings:
Obfuscate employee namesIf this setting is on, when an employee searches, the results will not display the full name of the employee but, instead, will show J*** D (for John Doe).
Obfuscation on:
Obfuscation off:
Kiosk GroupIf this setting is selected, Kiosk will only show for employees who are in a group within the group type that is selected. In addition, specific links will be provided for each of the groups within the group type. This is helpful if you want to limit the number of employees showing up in each kiosk to a location or plant.
How to access a Kiosk link
Engagement Admins can access Kiosk links by following the steps below.
- Click Surveys in 15Five's main, left-hand navigation, then select Engagement.
- Click on the name of the active or upcoming survey for which you want to access the Kiosk link(s).
- For an active survey, click on the gear icon to the right of the campaign's name, and then select Kiosk links. For an upcoming survey, click on the three dots in the upper right (next to the unconfirm and edit button) and then select Kiosk links.
- Your kiosk link(s) will then appear on the right-hand side. Please note that kiosk links will not be functional until the campaign launches.
Search rules for Kiosk
Employees can search by name or Employee ID.
If using Employee ID, the IDs must be an exact string match on the characters entered to return a value. For example, if the employee's ID is "123456", searching for "654321" will NOT return a result. However, "1234" will return a result.
Associated risks with utilizing Kiosk
This functionality is limited because it does technically expose which employees have or have not taken the assessment implicitly (once an assessment link has been completed, it is removed from the Kiosk). Kiosk also opens the door to an employee taking another employee's assessment, which could lead to results being applied to the wrong employee and, therefore, group results being wrong. To avoid this, we encourage moderation or proctoring of the kiosk experience by an HR person.