Focus Areas in engagement results

The "Focus Areas" section of Drivers reporting shows you which drivers have the most impact on engagement. This section is available for the entire organization and for specific groups and can be used to target issues and guide action efforts to improve engagement.

In this article, you will learn...

Access and availability

⛔️ Required access to Engagement results.
👥 This article is relevant to Individuals with results access.
📦 This feature is available in the Engage, Legacy Perform, and Total Platform pricing packages.

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Tip

Check out our "Engagement Drivers" article for actionable steps you can take to impact Drivers.


What are Focus Areas?

Focus Areas are the engagement drivers that have the biggest impact on your organization's or a group's engagement. Using a combination of influence and score, drivers are intelligently selected as Strengths or Struggles. These areas can be used to target issues and guide action efforts to improve engagement.

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Strengths represent what is going well for your group and contributing to engagement. Survey responses indicate that employees recognize these as positive aspects of their work environment. Keep up your efforts in these areas!

Struggles are the areas that require the greatest focus for your group. Based on the score of these drivers and their influence on engagement, improving these areas should have the most impact on increasing the overall Engagement Score.

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Note

More data about your Focus Areas, including the driver score and change since the last survey, is available in the Engagement Drivers table.


View Focus Areas for my company or a group

Individuals with full results access can view Focus Areas for the entire organization or for specific groups. Those with limited results access can only see Focus Areas for the entire organization or for groups they're appointed results access for. Learn more about results access.

  1. Click on Engagement in 15Five's main, left-hand navigation.
    Engagement.png
  2. Find the completed campaign you want to view results for and click View results to its right.
    View-Results.png
  3. You'll be directed to the campaign's Results page.
  4. Limited Access Leaders only: Use the dropdown menu to select whether you want to view results for a group you have results access for or the entire company
    Select-Results-Group.png
  5. Open the Drivers tab.
    Drivers-Tab.png
  6. Full Access Leaders only: If you want to view Focus Areas for a specific group, select it using the filter at the top of the page.
    Add-Filter.png
  7. Focus Areas will appear at the top of the page.Focus-Areas.png
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Note

Sometimes you may notice that a driver with a positive score may display as a Struggle. This is because this driver highly impacts engagement, and even though the score is positive, improvements in this area will likely have the greatest impact on engagement.


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