Once a coaching session has been assigned to participants, you can access session information using the 'Manage sessions' page in 15Five's Engage Portal.
In this article, you will learn...
Access and availability
⛔️ Required access to the Coaching Hub.
👥 This article is relevant to Engagement Admins and Organization Admins.
📦 This feature is available in the Group Coaching, Copilot, & Content Transform pricing package if your organization purchased coaching before October 2024.
How to track coaching sessions
- Click on Training & Coaching in 15Five's main, left-hand navigation and select "Coaching Hub" from the dropdown options.
- You'll be taken to the 'Manage Sessions' page in the Engage Portal.
On this page, you can see information for all coaching sessions in their organization.
- Subscription Type: The type of coaching session or series.
- Session Date: The day the coaching session is scheduled for.
- Facilitator: The name of the 15Five Facilitator charged with running the session.
- Participant(s)/Cohort: The names of all coaching participants or the cohort assigned to the coaching session.
- Focus Area: Once a session is complete, HR Leaders are able to see the main focus area/theme from the session in this field.
- Status: The status of a coaching session— namely, 'Assigned', 'Scheduled', or 'Completed'.
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At the top of the page, you'll see three metric boxes: Sessions Completed, Leaders in Coaching, and Available Subscriptions.
- Sessions Completed lists the number of coaching sessions that your organization has completed.
- People in Sessions lists the number of participants that are part of active coaching subscriptions.
- Available Subscriptions lists the number of unredeemed sessions (i.e. coaching sessions that your organization has paid for but not yet assigned) in your company account.
- Click View to access the 'Subscriptions' tab of the HR Dashboard, covered in more detail in the next section of this article.
How to review completed coaching sessions
Once a session has been completed, the status will be updated on the coaching dashboard. Account Owners and full-access users will also be able to see the Focus Area that was covered in the session. This is a great way to understand themes that are being covered in coaching sessions.
If a participant(s) missed their scheduled session, the status will show that they didn't attend the session.