What are 15Five's Manager Effectiveness Competencies?

Through conversations with HR leaders, 15Five has developed the following competencies and behaviors that are top-of-mind in determining manager effectiveness. Measuring and having awareness around these competencies and behaviors provides an avenue for HR Leaders to take action on providing training and support to their managers to drive performance, engagement, and turnover efforts.

Leaders can assess how their managers are living out these competencies by holding a manager effectiveness engagement survey or manager effectiveness review cycle. Data from these assessments can be included in your organization's Manager Effectiveness Indicator (MEI) configuration.

Manager Effectiveness Competencies

1. Managing Oneself: Effective managers stay organized, focused, and productive while also managing their teams effectively.
2. Demonstrating Business Acumen: Effective managers analyze complex situations, anticipate future trends and possibilities, and develop plans that take into account various factors and contingencies across a business environment.
3. Setting Goals: Effective managers prioritize work and define measurable objectives that an individual or organization wants to achieve. Identify the desired outcome or results and develop a plan to reach that goal.
4. Enabling Productivity: Effective managers create an environment or provide resources and tools that allow individuals to work efficiently and effectively toward achieving their goals. Identify the factors that may hinder productivity and find ways to eliminate or mitigate them.
5. Giving and Receiving Feedback: Effective managers provide or get information about performance, behavior, or actions with the intention of improvement or the continuation of doing something well.
6. Influencing Others: Effective managers affect people's beliefs, attitudes, and behaviors. Have an awareness of people, their values, and their needs, and use this knowledge as a means to drive organizational impact.
7. Supporting Career Growth: Effective managers help individuals to develop the knowledge, skills, and experience they need to achieve their career goals. Mentor, train, coach, and provide opportunities for learning and growth.
8. Building Strong Teams: Effective managers foster their team to work well together, be committed to a common purpose, and achieve their goals efficiently and effectively together.