Each year, American companies spend more than $100 billion on employee engagement, and most of that doesn't see a positive ROI. We're here to change that with new product enhancements, released at our Thrive conference in November 2024. 🎉
These updates bring powerful new tools and insights to help you make data-driven decisions that improve employee engagement, foster productivity, and support continuous growth. Here’s everything you need to know about the new features and enhancements now available.
What's New?
Engagement campaign reporting got a FULL refresh. With these new reporting options, leaders can easily gain valuable insights into employee engagement and understand how it impacts key HR outcomes. This new resource streamlines the process of analyzing feedback, helping you pinpoint specific areas to address for meaningful impact.
You can analyze engagement results using five tabs:
- The Summary tab provides an overview of results, including key metrics and AI recommendations for Action Plans you can launch to increase engagement.
- The Engagement tab digs deeper into key metrics, allowing you to view engagement distribution and changes over time.
- The Statements tab lets you see the distribution of how survey participants responded to survey statements. This tab also contains the Predictive Impact Model, which predicts exactly how much specific survey statements affect engagement.
- The eNPS tab shows you the breakdown of how employees answered the eNPS question ("On a scale from 0-10, how likely are you to recommend [Organization] as a great place to work?")
- The Feedback tab shows you all qualitative statements provided by survey participants.
Learn how to view and analyze results using new reporting ⬇️
Help Center article 💡: Analyze engagement campaign results using the HR Outcomes Dashboard
Help Center article 💡: View engagement results as a Limited Access Leader
Contained in new engagement reporting is 15Five's new ✨ Predictive Impact Model ✨. In today’s competitive business landscape, employee engagement is more crucial than ever. Yet, identifying and prioritizing the right areas to improve engagement can be challenging. This model revolutionizes this process, giving HR leaders and managers precise insights into the factors that influence engagement.
Leveraging sophisticated machine learning, trained on 600K+ survey responses, this model allows organizations to make data-driven decisions that drive meaningful improvements in employee satisfaction, productivity, and retention.
With this new model, you can easily answer the questions:
- "What are the things that actually impact a person's engagement?"
- "Where should I focus if I want to take action to improve engagement?"
- "How much impact would changing a specific survey response have on overall engagement?"
- "How do our engagement challenges compare with typical patterns in other organizations?"
Learn more ⬇️
Help Center article 💡: Predictive Impact Model: Tool Overview
The In-Context Help chatbot is designed to provide leaders with timely, relevant assistance directly within their flow of work. This tool makes it easy to access explanations, tips, and guidance on using 15Five’s features without navigating away from your current screen, helping users understand and make the most of 15Five’s powerful engagement and reporting tools.
For now, this tool is only available to provide context around engagement reporting. In the future, we'll expand capabilities to provide immediate assistance to leaders throughout 15Five.
Action Plans in 15Five are strategic plans that HR teams use to organize and measure the work you're doing to improve HR outcomes (employee performance, engagement, and/or retention) in your organization. In the past, only admins could create Action Plans. Now, managers can do the same!
Managers can create Action Plans specifically for their teams. This empowers them to take ownership of engagement initiatives within their scope, addressing specific needs based on their team’s Predictive Impact insights and engagement data.
Learn more ⬇️
Help Center article 💡: Action Plans: Tool Overview
Help Center article 💡: Create an Action Plan
HR's role has evolved to focus on driving business outcomes, building culture, and enhancing organizational growth through data-backed decisions. With 15Five, HR leaders can connect their efforts to key business outcomes, making their impact not only visible but undeniable. 15Five is designed to manage, measure, and improve the outcomes that matter most to your people and your business. In this video, we’ll walk you through how 15Five serves as your strategic command center, empowering you to deliver real, measurable business results.
We achieve this through an approach called the HR Outcomes Flywheel: a simple but powerful approach that enables HR leaders — in partnership with managers — to act on measured outcomes at scale and in a way that demonstrably impacts the business. The flywheel connects all the things HR does in a continuous, accelerating flywheel to improve the outcomes that matter most to your company. It works in three key phases: Diagnose, Plan, and Act.
- In the Diagnose phase, you’ll use 15Five to create a shared understanding of what’s working, what’s not, and where to focus.
- The Plan phase focuses on implementing strategic Action Plans that are clear, accountable, and trackable.
- In the Act phase, you’ll scale your strategy by activating and enabling your people managers.
Learn more ⬇️
With this release, we bid adieu to a couple of reporting options that were available in legacy reporting:
Influence Bubbles
In legacy engagement reporting, Influence Bubbles were used to show how much influence individual engagement drivers had on your organization's Engagement Score
Now, you can use 15Five's Predictive Impact Model to see exactly how much specific survey statements affect engagement.
Focus Areas
Historically, Focus Areas provided insight into which drivers had the most impact on engagement.
You can now use the Improve & Celebrate sections in the "Summary" tab of 15Five's new and improved engagement reporting capabilities to see the specific statements and data points that have the biggest impact on engagement.
For the time being, these elements are still available in legacy engagement reporting— but legacy reporting will be fully sunset in 2025.
Read more about legacy reporting options ⬇️
Help Center article 💡: [Legacy] Analyze engagement results
Help Center article 💡: [Legacy] View engagement results as a Limited Access Leader