On each Check-in, 15Five's Pulse question asks your people, "How did you feel at work this week?" on a 1-to-5 scale. The Pulse dashboard aggregates the data gathered from answers, giving you insight into how your team and organization are feeling.
From the main Pulse dashboard, there are four different tables displaying Pulse data: 'Average Pulse', 'Pulse Answers', 'Individual metrics' and 'Group metrics'. This article discusses all of these tables in detail, as well as how to open the Pulse dashboard, select filters, and download data.
Account administrators can see all pulse answers, but all pulse comments are not visible to account administrators by default. Pulse comment visibility is based on whose Check-ins you have permission to view. Reviewers can see pulse answers and comments from their direct reports, any drill-down reporters, group peer-viewers, or people they follow.
Open the Pulse dashboard and select filters
- Click on Reporting from the left navigation, then select on 'Check-ins' from the expanded options.
- Open the Pulse Dashboard by clicking 'Pulse' in the top navigation.
- Use the filters at the top of the Pulse dashboard to select what you would like to see a report on: specific people/groups, Check-in frequency, or time frame.
- Below the filters you'll see a box labeled "Include active Check-in data". Check this box if you want to include submitted Check-ins for the current Check-in period in your report.
Table #1: the 'Average Pulse' report
The first section you'll see on the dashboard is the 'Average Pulse' report. This report helps you understand the trend of your company’s Pulse over time.
Table #2: the 'Pulse Answers' report
The next section is the 'Pulse Answers' report. This section shows the distribution of Pulse scores given by employees during the selected period of time.
If you want to see the both Pulse scores AND any optional comments given in addition to the qualitative scores, click See Pulse answers under the graph. Reminder: you can only see comments for folks whose Check-ins you have permission to view.
Upon clicking See Pulse answers you will see two tabs at the top of the page: 'Answers' and 'Metrics'.
The 'Answers' tab allows you to view all given Pulse scores and optional comments that you have permission to view. You can filter by Pulse score, specific people/groups, Check-in frequency, and/or time frame.
The 'Metrics' tab shows you Pulse answers given by individuals, in addition to various other data points including: the person's reviewer, average Pulse score, last Pulse score, submitted Check-ins %, Reviewed Check-ins %, Check-in due day, Check-in frequency, and the last time they were active in 15Five. You can filter this dashboard by specific people/groups, Check-in frequency, and/or time frame.
Table #3: Individual metrics
At the bottom of the Pulse dashboard you will see the 'Individual Metrics' table, which displays average Pulse scores by person. Click between the 'Highest' and 'Lowest' tabs to see which individuals in your organization have the highest and lowest Pulse scores, respectively.
If you click See individual metrics at the bottom of the 'Individual metrics' report, you'll be taken to the 'Pulse answers: Metrics' report, which was discussed in the previous section of this article.
Table #4: Group metrics
Next to the 'Individual metrics' report at the bottom of the page, you'll see the 'Group metrics' report. This report displays average Pulse scores by group. Click between the 'Highest' and 'Lowest' tabs to see which groups in your organization have the highest and lowest Pulse scores, respectively.
If you click See group metrics at the bottom of the 'Individual metrics' report, you'll be taken to the 'Pulse answers: Metrics' report, which was discussed in the previous section of this article. However, instead of the report being filtered by individuals, it will be filtered by group.
Download report data
You can download the 'Pulse Answers' reports (either 'Metrics' or 'Answers') by clicking the Download button at the top right-hand side of the page. Both CSV and XLSX formats are available.
The optional download fields will appear in a pop-up window like the one shown below. Choose the fields you want to include in your download, then click Download.
Check out these additional resources ⬇️
- Help Center article 💡: Enable/disable Pulse