Admins: Can see all pulse answers, all pulse comments are not visible to admins by default. Pulse comment visibility is based on whose 15Fives you can view.
Reviewers: Can see pulse answers and comments from their direct reports, any drill-downs reporters, group peer-viewers or people they follow
To pull reports from your Pulse Dashboard
1. Click on the 'Reporting' tab.
2. Click on 'Pulse' in your left navigation under 15Fives Dashboard.
3. Select the criteria you would like to see a report on: People, Reporting frequency, Time frame.
4. Decide if you want to include submitted 15Fives for the current week in your report. If you do, check the 'Include active 15Five data' checkbox. This will not pull in draft 15Five information; only submitted 15Fives.
5. Your first section is an 'Average Pulse' report. The 'Average Pulse' report helps you understand the trend of your company’s Pulse over time.
6. The next section is a 'Pulse answers' report. This section of the dashboard breaks down Pulse answers from 1-5 to give you more of a bucketed approach on how your employees are feeling.
7. If you want to see the Pulse scores AND the contextual answer behind each score, click the 'See Pulse answers' link.
8. You will see two reports within after clicking on 'See Pulse answers'.
Pulse Report: Answers- Includes ability to filter by Pulse score, in addition to Name, Reporting period, Pulse score, and Pulse answer.
Pulse Report: Metrics- Includes Name, Reviewer, Avg pulse, Last pulse, 15Fives submitted, 15Fives reviewed, Due day, Reporting frequency, Last seen
9. Another way to get to the Pulse Report: Metrics page is from the main Pulse Dashboard. At the bottom of the Pulse Dashboard you will see the 'Individual Metrics' table, which displays the highest and lowest average pulses per person and the 'Group Metrics' table, which displays the highest and lowest average pulses based on all members of the group.
10. From within any of these reports, click 'Download answers' to export the information you see in your report. Click on 'Download' in the top right and select your download format.
11. The fields will pop up in an alert window, like this. Choose the fields that you prefer.
12. Click 'Download CSV'.
Why a pulse check?
We've included this prompt because identifying feelings are helpful for managers and employees; first professionally, but also personally.
Research shows it's important to become aware when we're happy at work so we can clearly identify the type of work that makes us feel great, which is usually work that builds on strengths. This is why in 15Five we start with assessing how we feel and then drill down into wins. Conversely, its important to be aware of times employees are less happy, and identify the work and/or roadblocks employees are facing. This is why we start with assessing feelings and then drill down into challenges.
There's also really great research that shows how identifying emotions can decrease stress, so we can think more clearly and make it easier to find constructive solutions. Self-awareness and feeling awareness is also the first step in building Emotional Intelligence, a key leadership skill. Researcher Daniel Goleman shows that 2/3 of the effectiveness of business leaders comes from EI rather than IQ.
Feelings can reflect both professional and personal sentiments. This is in line with research from Culture Amp (an employee engagement platform) that shows the most engaged employees feel their manager cares about them both personally and professionally, so its important to cover both during 1:1's or when completing the 15Five.