The Pulse Dashboard in 15Five provides a powerful way to measure and monitor employee sentiment over time using the Pulse question in Check-ins: “How did you feel at work since your last Check-in?” This dashboard gives managers and leaders real-time visibility into morale trends across individuals, teams, and the entire organization. With interactive reports like Average Pulse, Pulse Answers, and metrics by individual and group, the Pulse Dashboard makes it easy to track well-being, spot early signs of disengagement, and take action.
In this article, you will learn...
- How to access the dashboard 👩💻
- How to use the dashboard 📊
- Available reports 📈
- Frequently Asked Questions (FAQs) ❓
Access and availability
⛔️ Required access to Check-ins and Reporting.
👥 This article is relevant to Admins.
📦 This feature is available in the Perform, Legacy Focus, and Total Platform pricing packages.
How to access the Pulse dashboard 🧑💻
- Click Outcomes Dashboard or Dashboard in 15Five's main, left-hand navigation. The option you see in your navigation will differ based on your 15Five pricing plan and access level.
- Open the "Platform Reports" tab using the top navigation.
- Click 🔍 Explore in the Check-ins box.
- Open the Pulse Dashboard by clicking 'Pulse' in the top navigation.
How to use the dashboard 📊
- Use the filters at the top of the Pulse dashboard to select what you would like to see a report on: specific people/groups, Check-in frequency, or time frame.
PeopleThe ‘People’ filter lets you zero in on specific individuals or segments of your organization to view their Pulse stats. It's organized into five sections:
- By your org: Your direct reports and hierarchy
- By individuals: All employees across the organization
- By direct reports: Pulse stats for a specific reviewer’s direct reports.
- By hierarchy: Pulse stats for all employees reporting up to a specific person
- By group: Pulse stats for all employees within a specific group. Groups are organized by group type.
Check-in frequencyThis filter lets you narrow the report to show only Pulse data for Check-ins submitted on a specific cadence—weekly, every other week, or monthly. It's especially useful if your organization uses different Check-in schedules across teams and you want to compare Pulse activity based on cadence.
Time frameThe "Time frame" filter allows you to view Pulse data within a specific date range. You can choose from preset options like last month, last 3, 6, or 12 months, or select a custom date range to analyze Pulse activity during a specific period that matters to your team.
- Below the filters, you'll see a box labeled "Include active Check-in data". Check this box if you want to include submitted Check-ins for the current Check-in period in your report.
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Review Pulse data in each report table. You’ll see four tables in the Pulse Dashboard:
- Average Pulse: See overall morale trends over time across your selected group or company.
- Pulse Answers: View how Pulse scores are distributed and (if you have permission) read written comments submitted with them.
- Individual Metrics: See average Pulse scores by person. Use the Highest/Lowest tabs to spot potential wins or concerns.
- Group Metrics: Compare average Pulse scores by group. Use Highest/Lowest tabs to quickly identify team morale trends.
Continue to the next section to learn more about each of these reports.
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You can download the "Pulse Answers" reports (either 'Metrics' or 'Answers') by clicking the Download button at the top right-hand side of the page. Both CSV and XLSX formats are available.
The optional download fields will appear in a pop-up window like the one shown below. Choose the fields you want to include in your download, then click Download.
Available reports 📈
The first section you'll see on the dashboard is the 'Average Pulse' report. This report helps you understand the trend of your company’s Pulse over time.
The next section is the 'Pulse Answers' report. This section shows the distribution of Pulse scores given by employees during the selected period of time.
If you want to see the both Pulse scores AND any optional comments given in addition to the qualitative scores, click See Pulse answers under the graph. Reminder: you can only see comments for folks whose Check-ins you have permission to view.
Upon clicking See Pulse answers you will see two tabs at the top of the page: 'Answers' and 'Metrics'.
The 'Answers' tab allows you to view all given Pulse scores and optional comments that you have permission to view. You can filter by Pulse score, specific people/groups, Check-in frequency, and/or time frame.The 'Metrics' tab shows you Pulse answers given by individuals, in addition to various other data points including: the person's direct manager, average Pulse score, last Pulse score, submitted Check-ins %, Reviewed Check-ins %, Check-in due day, Check-in frequency, and the last time they were active in 15Five. You can filter this dashboard by specific people/groups, Check-in frequency, and/or time frame.
At the bottom of the Pulse dashboard you will see the 'Individual Metrics' table, which displays average Pulse scores by person. Click between the 'Highest' and 'Lowest' tabs to see which individuals in your organization have the highest and lowest Pulse scores, respectively.
If you click See individual metrics at the bottom of the 'Individual metrics' report, you'll be taken to the 'Pulse answers: Metrics' report, which was discussed in the previous section of this article.
Next to the 'Individual metrics' report at the bottom of the page, you'll see the 'Group metrics' report. This report displays average Pulse scores by group. Click between the 'Highest' and 'Lowest' tabs to see which groups in your organization have the highest and lowest Pulse scores, respectively.
If you click See group metrics at the bottom of the 'Individual metrics' report, you'll be taken to the 'Pulse answers: Metrics' report, which was discussed in the previous section of this article. However, instead of the report being filtered by individuals, it will be filtered by group.
Frequently Asked Questions (FAQs) ❓
You can control who can see the Pulse dashboard in 15Five: either account admins only, or everyone in your organization following 15Five permissions (meaning that a person can only see Pulse data for those whose Check-ins they can view). Please refer to our "Manage settings for Pulse" article for details.
Just because someone can see a Pulse answer on the Pulse dashboard doesn't mean they can see written comments left on a Pulse question. You can only see a comment left on a person's Pulse question if you have permission to view their Check-in.