This article outlines how to change your 15Five pricing plan. If you'd like to see what features are included in each of 15Five's pricing plans, check out our pricing page. For more information on Billing Terms & Conditions, see this page.

In this article, you will learn...

Access and availability

⛔️ Required access to the 15Five Billing Portal.
👥 This article is relevant to Account admins and Billing admins.
📦 This feature is available in all pricing packages.


How to upgrade your organization's plan 🌟

  1. Click on the Settings menu at the upper right corner of your 15Five account.
    Settings-Gear-25.png
  2. Select "Company settings" from the dropdown.
    Company-Settings.png
  3. Open the 'Billing' tab.
    Billing-Tab.png
  4. Click Upgrade Plan.
    Upgrade-Plan.png
  5. Choose which plan you'd like to upgrade to and click Select plan.
    Select-Plan.png
  6. Voilà! New features will automatically be enabled in your company's account and your billing contact will receive a receipt via email.

How to downgrade your organization's plan 🛠️

To downgrade your subscription, please contact our Accounts Receivable Team by emailing AR@15five.com.


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