15Five sends invoice emails automatically. If you would like to adjust who these emails are sent to, you can update your "Bill To" contact on your account.
In this article, you will learn...
Access and availability
⛔️ Required access to the 15Five Billing Portal.
👥 This article is relevant to Account admins and Billing admins.
📦 This feature is available in all pricing packages.
How to update your billing contact 🧑💻
- Click on the Settings gear in the top, right-hand corner of 15Five.
- Select "Company settings" from the dropdown
- Open the 'Billing' tab.
Note
If you are an account admin or billing admin and don't see the 'Billing' tab, please contact our Support Team.
- Click Manage Billing Details at the top right of your page. Clicking this will sign you into the Billing Portal.
- Click "Settings" in the upper, right-hand corner of the page.
- Click Account Information.
- Open the "Contacts" tab.
- Make desired changes to your billing contact.
- Your "Bill To" contact, denoted with an envelope icon, will receive invoices to their email address.
- The address of your "Sold To" contact, denoted with a tag icon, will affect your tax liability.
- If needed, add a new billing contact using the +Add a Contact button.
- You can edit or delete an existing contact using the options in their contact card.