This article explains how Account and Billing admins can upgrade to access more features, or contact our team to request a downgrade.
For details on what’s included in each plan, visit our pricing page. For more information on our billing policies, see Billing Terms & Conditions.
In this article, you will learn...
Access and availability
⛔️ Required access to the 15Five Billing Portal.
👥 This article is relevant to Account admins and Billing admins.
📦 This feature is available in all pricing packages.
Upgrade your organization’s plan 🌟
- Click on the Settings menu at the upper right corner of your 15Five account.
- Select "Company settings" from the dropdown.
- Open the 'Billing' tab.
- Click Upgrade Plan.
- Choose which plan you'd like to upgrade to and click Select plan.
- Once confirmed, new features will be automatically enabled in your company’s account, and your billing contact will receive a receipt via email.
Downgrade your organization’s plan 🛠️
To downgrade your subscription, please contact our Accounts Receivable Team by emailing AR@15five.com