We are integrated with Slack! You can manage your Slack settings if you are a 15Five account administrator AND a Slack administrator. If you are not seeing these options from your Slack account, check your personal settings and/or reach out to an account admin to enable the Slack integration. Keep reading to learn what the 15Five + Slack integration has to offer.
__________________________________________________________________________
What the integration does
- You can receive your personal 15Five notifications through Slack instead of through email.
- You can share an answer on Slack to a designated channel.
- You can create any question so that all answers will get pushed into a designated channel as the answers are submitted.
- You can comment on 15Five check-in items directly from a Slack notification.
- You can push submitted Priorities to a designated Slack channel.
- You can mark a priority as complete from the applicable notification.
- You can add a specific Slack message to your next week’s Priorities list (on your 15Five check-in) using the More Actions menu.
- You can push High Fives to a designated Slack channel.
- You can push Group High Fives to a designated Slack channel.
- You can give High Fives from within Slack (using /highfive command) that will appear in 15Five.
- You can comment + like High Fives from a Slack notification.
- You can request feedback (using /request-feedback command) and respond to feedback requests via Slack.
- You can end a 1-on-1 from the applicable notification, if you have Slack notifications enabled for the 'when my 1-on-1 was not ended by the day after it was scheduled' option.
- You can add a specific Slack message to an upcoming or scheduled 1-on-1 using the More Actions menu.
Tip
To read more about the information that 15Five reads from Slack regarding privacy/security, see this article.
__________________________________________________________________________
Set up a Slack integration
1. Click on 'Settings' from the left navigation.
2. Then click on 'Features' to expand the feature settings.
3. Last, click on 'Integrations'.
Note
You may see an alert saying, "Slack has not reviewed this app and does not endorse or certify it. The permissions this app requests have not been reviewed by Slack." This error means that our app hasn’t been reviewed by Slack, so we aren’t in their formal App Directory. However, we do comply with Slack's Terms of Service, which is necessary in order to integrate with them.
__________________________________________________________________________
Sharing settings for Slack
What channels can 15Five access?
By default, the 15Five app can currently access all shared channels in your workspace. Once the bot has been invited to your Slack instance, just @mention the 15Five bot using @15five_bot. In order to use private channels (Slack calls them groups), you have to specifically invite the 15Five bot to that channel.
If you would like 15Five to post to a shared/private channel then the flow is:
1. Invite 15Five to the public channel.
2. Convert that channel to a shared/private channel. (Optional)
Note
In order to use 15Five's Slack integration with private channels, a Slack workspace admin must invite the 15Five bot to the private channel.
Customize sharing settings
1. Click on 'Settings' from the left navigation.
2. Then click on 'Features' to expand the feature settings.
3. Last, click on 'Integrations'.
6. Select 'Sharing Settings' and customize your options.
Note
If a team member edits their report and resubmits the report any Slack comments will be updated and reposted to the same channel.
__________________________________________________________________________
Enable automatic sharing via Slack
Some of the sharing settings allow notifications to be sent and sharing to run automatically when a specific event occurs in 15Five.
Examples of the settings that trigger automatic sharing via Slack are:
- Submitted 15Fives
- All High Fives
Note
Private answers and private High Fives will not be posted to Slack.
- Group-specific High Fives
- Questions Shared to Slack tab- this option appear when creating a question and allows for all submitted answers to that question to be automatically shared via Slack. Additional steps below around how to set this up.
Note
Below is an example Slack message that appears when a 15Five is submitted and automatically shared in a Slack channel.
Share answers to specific questions automatically via Slack
1. Click on 'Settings' from the left navigation.
2. Then click on '15Five questions' to expand the question settings.
3. Last, click on 'Manage questions'.
4. Click on the 'Create a new question' button.
5. Toggle on the 'Share answers on Slack' option and specify which public channel you want the submitted answers to be shared to.
__________________________________________________________________________
Enable manual sharing via Slack
Some of the sharing settings are manual; meaning when a reporter or reviewer takes action from a 15Five Check-in, the information is shared via Slack.
Examples of the settings that can be enabled for manual sharing via Slack are:
- 15Five Answers
- Priorities
Manually share an answer or priority
1. Go to the submitted report that has the priority or answer you want to share via Slack.
2. Click on the '...' to the right of the priority or answer.
3. Select 'Share on Slack'.
4. Manually shared answers and priorities look like this.
__________________________________________________________________________
High Fives + Slack
Share High Fives to specific channels
Send High Fives to specific Slack channels. This works out great having a channel that is just made for team appreciation. Once you enabled the sharing of High Fives, you will be able to High Five directly from Slack also (no extra steps needed).
Group-specific Slack channels for High Fives
Group-specific channels allow you to push High Fives to certain Slack channels depending on the High Five recipient. This is particularly useful if you have a large team and Slack feels a little noisy at times.
For example, you could configure any High Fives received by members of the Engineering group to be pushed directly to a #dev-lounge Slack channel. Neat right?
Note
Currently, High Fives cannot be shared to a private Slack channel. Private answers or High Fives can not be shared to Slack.
Give a High-Five directly from Slack
You can give a High Five right from Slack! No additional steps necessary. Just click on any channel and type the command: /highfive (followed by your amazing High Five comment)
__________________________________________________________________________
Feedback + Slack
Note
An account admin will need to enable the 'Feedback' feature from the 'Manage features' page in 15Five.
Request feedback via Slack
You can request feedback directly from Slack! No additional setup necessary. From any channel- type the command /request-feedback, hit enter, and fill out the feedback window that appears. Once you're done filling out the form hit 'Submit request'. The person(s) you requested feedback from will now be notified.
Respond to feedback via Slack
If someone requests feedback from you AND you have Slack notifications enabled for the Feedback feature, you can respond to the request in Slack as well. Click on the Slack alert and respond to the feedback using the pop-up window that appears.
_________________________________________________________________________
Having trouble?
Note
For people who installed the Slack integration prior to February 14th, 2018, you will need to reinstall Slack. You will end up with two 15Five apps integrated with Slack. The workaround for this is shown below.
To reenable the Slack /highfive command:
1. Go to https://YOURSLACKSUBDOMAIN.slack.com/apps/manage
2. Remove the 15Five app from your Slack side.
3. Go to https://my.15five.com/slack/manage
4. Click 'Disable Slack'. This removes the Slack app from your 15Five side.
5. From within 15Five still, click 'Add Slack' and confirm the permissions to reintegrate with Slack.