Slack

We are integrated with Slack! You can manage your Slack settings if you are a 15Five account administrator AND a Slack administrator. If you are don't see these options from your Slack account, check your personal settings and/or reach out to a 15Five account admin to enable the Slack integration.

 

Keep reading to learn what the 15Five + Slack integration has to offer. 


What the integration does

Notifications

Check-ins

Questions/Answers

  • You can share an answer on Slack to a designated channel.
  • You can create any question so that all answers will get pushed into a designated channel as the answers are submitted.
  • You can comment on 15Five check-in items directly from a Slack notification.

Priorities

  • You can push submitted Priorities to a designated Slack channel.
  • You can mark a priority as complete.
  • You can add a specific Slack message to your next week’s Priorities list (on your 15Five check-in) using the More Actions menu.

High Fives

  • You can push High Fives to a designated Slack channel.
  • You can push Group High Fives to a designated Slack channel.
  • You can give High Fives from within Slack (using /highfive command) that will appear in 15Five.
  • You can comment + like High Fives from a Slack notification.

Request feedback

  • You can request feedback (using /request-feedback command) and respond to feedback requests via Slack.

1-on-1s

  • You can end a 1-on-1 from the applicable notification, if you have Slack notifications enabled for the 'when my 1-on-1 was not ended by the day after it was scheduled' option.
  • You can add a specific Slack message to an upcoming or scheduled 1-on-1 using the More Actions menu.
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Tip

To read more about the information that 15Five reads from Slack regarding privacy/security, see this article.


Set up your Slack integration

1. Click on the Settings menu at the upper right corner of your 15Five account.

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2. Select Features from the dropdown menu.

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3. At the bottom of the page, click 'Integrations'.

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4. Click on 'Enable' to the right of the Slack option.

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5. After reading the information on this page, click 'Add to Slack'.

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6. Confirm that it is acceptable for Slack and 15Five to communicate as listed and then click 'Submit'.

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7. Voila- you're done! You will be redirected to 15Five to continue on.

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Note

You may see an alert saying, "Slack has not reviewed this app and does not endorse or certify it. The permissions this app requests have not been reviewed by Slack." This error means that our app hasn’t been reviewed by Slack, so we aren’t in their formal App Directory. However, we do comply with Slack's Terms of Service, which is necessary in order to integrate with them.


Sharing settings for Slack

What channels can 15Five access?

  • Shared: By default, the 15Five app can access all shared channels. Once the bot has been invited to your Slack instance, just @mention the 15Five bot using @15five_bot.
  • Private: To use private channels you have to specifically invite the 15Five bot (@15five_bot) to that channel.
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Note

Only people who are both a 15Five account admin AND a Slack workspace admin can add the 15Five bot to channels. You can only post to a private channel if you’re the workspace admin of that channel.

Customize sharing settings

1. Click on the Settings menu at the upper right corner of your 15Five account.

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2. Select Features from the dropdown menu.

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3. At the bottom of the page, click 'Integrations'.

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4. Click on 'Manage' to the right of the Slack option.

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5. In the Setup tab, you'll see the option to designate a "Default Slack Channel or Group." Whatever Slack channel you type into that field is your default Slack channel- meaning that if you don't designate a specific channel in any of your sharing settings, content will push to this default channel.
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6. Open the 'Sharing Settings' tab in the top navigation and customize your options.

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Enable automatic sharing via Slack 

Some of the sharing settings allow notifications to be sent and sharing to run automatically when a specific event occurs in 15Five. The options we provide for automatic sharing via Slack are: 

  • Submitted Check-ins: Automatically receive notifications on Slack when a Check-in has been submitted.
  • All High Fives: Automatically share public High Fives to Slack. Private high fives will not be shared to Slack.
  • Group-specific High Fives: Automatically share public High Fives given to specific group members to Slack. Private high fives will not be shared to Slack.
  • Questions Shared to Slack tab: The option to share answers to questions asked on Check-ins appears when creating a question, and allows for all submitted answers to that question to be automatically shared via Slack. You can access all questions whose answers are set up to push to Slack via the "Questions Shared to Slack" tab in the top navigation of your Slack integration page. Please see the "Share answers to specific questions automatically via Slack" section below for steps on how to set this up. Private answers will not be shared to Slack.
 

Share answers to specific questions automatically via Slack

1. Click on the Settings menu at the upper right corner of your 15Five account.

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2. Select Check-in questions from the dropdown menu.

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3. Click on the 'Create a new question' button. 

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4. Check the box next to 'Share answers on Slack' and specify which public channel you want the submitted answers to be shared to. If you don't specify a channel here, submitted answers will be shared to the default Slack channel specified on the Slack integration page.

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Enable manual sharing via Slack 

Some of the sharing settings are manual; meaning when a reporter or reviewer takes action from a 15Five Check-in, the information is shared via Slack. The options we provide for manual sharing via Slack are: 

  • Check-in Answers: Allow reporters or reviewers to share their Check-in answers to Slack.
  • Priorities: Allow reporters or reviewers to share Priorities to Slack.

Manually share an answer or priority

1. Go to the submitted report that has the priority or answer you want to share via Slack.

2. Click on the '...' to the right of the priority or answer and select 'Share on Slack'.

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High Fives + Slack

Share High Fives to specific channels

Send High Fives to specific Slack channels. This works out great having a channel that is just made for team appreciation. Once you enabled the sharing of High Fives, you will be able to High Five directly from Slack also (no extra steps needed).

Group-specific Slack channels for High Fives

Group-specific channels allow you to push High Fives to certain Slack channels depending on the High Five recipient. This is particularly useful if you have a large team and Slack feels a little noisy at times.

For example, you could configure any High Fives received by members of the Engineering group to be pushed directly to a #dev-lounge Slack channel. Neat right?

Give a High-Five directly from Slack

You can give a High Five right from Slack! No additional steps necessary. Just click on any channel and type the command: /highfive (followed by your amazing High Five comment) 


Feedback + Slack

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Note

An account admin will need to enable the 'Feedback' feature from the 'Manage features' page in 15Five for you to have the ability to manage feedback in Slack.

Request feedback via Slack

You can request feedback directly from Slack! No additional setup necessary. From any channel- type the command /request-feedback, hit enter, and fill out the feedback window that appears. Once you're done filling out the form hit 'Submit request'. The person(s) you requested feedback from will now be notified. 

Respond to feedback via Slack

If someone requests feedback from you AND you have Slack notifications enabled for the Feedback feature, you can respond to the request in Slack as well. Click on the Slack alert and respond to the feedback using the pop-up window that appears.

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