By default, you can only see the Check-ins of your direct reports and anyone within your downward reporting hierarchy.
Learn more about visibility settings here: Options for Check-in visibility and hierarchy.
If you need to see someone’s Check-ins who sits outside your hierarchy, you can request to follow them. Once your request is approved, you’ll have access to view and interact with that person’s Check-ins—just like a follower.
Following someone’s Check-ins allows you to:
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View their submitted Check-ins
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Comment on or like answers
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Pass up responses
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Choose to be notified each time they submit a Check-in
In this article, you will learn...
- How to request to follow someone's Check-ins
- What to do if you lose a follow request email
- Related articles
Access and availability
⛔️ Required access to Check-ins.
👥 This article is relevant to all roles.
📦 This feature is available in the Perform, Legacy Focus, and Total Platform pricing packages.
Note
If you want to allow someone else to follow your Check-ins, check out our "Add a follow to view your Check-ins" Help Center article.
Request to follow someone's Check-ins
- Click on the Settings gear in the top, right-hand corner of your 15Five account.
- Select 'My settings' from the dropdown menu.
- At the top of the page, click to open the 'Check-in visibility' tab.
- Then click on the 'Whose Check-ins can I see?' tab.
- Click into the 'Followers' box. If you are currently following anyone's Check-ins, their names will appear on this page.
- To request to view someone's Check-ins, click the Request to see people's Check-ins button.
- Use the text field in the top, right-hand corner of the page to search for the person whose Check-ins you want visibility into.
- Click Request to follow to the right of their name.
- Once submitted, the person will receive both an in-app notification and an email notification asking them to approve or deny your request.
Note
You won’t see their Check-ins until your request is approved.
Following someone does not give them access to view your Check-ins in return.
Uh-oh: I lost the follower approval email
If the person you requested to follow doesn’t see your email notification—or if you’ve lost the one sent to you—you can approve or deny requests directly in 15Five following the steps below.
🪄 Quick reminder: Both the requester and recipient can always manage requests in My settings → Check-in visibility → Followers.
Approve or deny a follow request in-app
When you request to follow another person's Check-ins, they will get an in-app notification and an email notification asking them to approve or deny your request. Similarly, if someone requests to follow your Check-ins, you will receive an in-app notification and email notification. If the follow request email was lost or if you do not see the email, you can approve the request in-app by following the steps below.
- Click on the Settings gear in the top, right-hand corner of your 15Five account.
- Select 'My settings' from the dropdown menu.
- At the top of the page, click to open the 'Check-in visibility' tab.
- From the 'Who can see my Check-ins' tab, click in the 'Followers' box. From here, click either Approve or Ignore.
Tip
Need to remove a follower? Click into the 'Followers' box select the Remove Follower button to the right of the follower you want to remove.
Related articles 📖
- How to add a follower to view your own Check-ins
- How to manage your notifications so you can receive alerts via Slack or email when a person you follow submits a Check-in
- How to review or interact with a person's Check-in
- How to add someone as an additional manager in a Best-Self Review® cycle