Remove or request edits on a review answer

Who can remove review answers? 👥

Review admins and a participant's manager may have permission to a review answer or send it back to the author for editing. This depends on the "Release peer and upward feedback" setting in Best-Self Review® feature settings.

The "Release peer and upward feedback" setting either 1) prevents answers from being removed altogether, 2) only allows Review admins to remove answers, or 3) allows Review admins and Managers to remove answers.

This setting will impact the options you'll see when following the steps below to remove or request edits on a review answer.

Remove or request edits on a review answer 🧑‍💻

1. Click on Best-Self Review® In 15Five's main, left-hand navigation bar.
   
2. From the 'Review cycles' tab, click on the name of the review cycle.
   
3. You're now on the review cycle's overview page. From here, use the filters section to search for the name of the participant you want to complete a review summary for or apply filters to find them.
   
4. Scroll down to 'Cycle Participants' section of the page and click on the name of the participant. Alternatively, you can click the three dots to right of the name and select "View" from the dropdown menu.
   
5. You will be directed to the review cycle participant's review page, which contains all reviews written about them. Open the "Summary" tab.
   
6. Click the ... icon to the right of the answer and choose whether you want to report the answer to a review admin to remove it from shared results, remove it from shared results yourself, or allow editing.
   
   
   Report an answer to a Review admin

   Selecting Report to admin to remove from shared results will appear if you're a manager and review cycle settings are set up to not allow managers to remove feedback on their own. If you choose this option, review admin(s) will be notified that you requested the answer be removed. Answers removed from shared results will appear in a red-state with a notes that say "Awaiting approval from admin" and "Private to remove admins." Once a review admin approves the approval, the answer will still appear in shared results to review admins, but will be hidden from the review cycle participant when review results are shared with them.
   

   Remove an answer from shared results

   Selecting Remove from shared results will only appear if review cycle settings are set up to allow for your role to remove an answer. Selecting this option means that the answer will still be visible to review admins in review results, but will not be visible to the review cycle participant. Answers removed from shared results will appear in a red-state with a note that says "Private to remove admins."
   

   When you remove someone's answer, they will receive an email notifying them. The email has the title "A [peer/upward/manager] review answer was removed by [person who removed the answer]" and looks like this:
   

   Allow editing

   Selecting Allow editing will send the review the question appears in back to the review writer for editing. All of their review answers will be removed from shared results immediately, and will not reappear until they re-submit the review.

   If you select this option, the review writer will receive an in-app notification and an email informing them that their review was re-opened for editing.

   • The email has the title "You review is available for editing" and looks like this:
     
   • The in-app notification is titled "Your review is available for editing":
     
     Once opened, the notification looks like this:
     
   ✏️

   Note

   The options available to you may differ based on your company's "Release peer and upward feedback" setting in Best-Self Review® feature settings.

Frequently Asked Questions (FAQs) ❓