Passed up questions vs. passed up answers

If one of your direct reports is also a reviewer, you've likely come across passed up answers and/or passed up questions. While reviewing a Check-in, managers (or followers) can pass up answers that need warrant further discussion up the hierarchy. A passed up answer exists if the person who passed up the item has the same question on their Check-in. A passed up question exists if the person who passed up the item DOES NOT have the same question on their Check-in.

Success Center article 🗒: Pass up an answer


What is the difference between a passed up answer and passed up question? 

A passed up answer exists if the person who passed up the item has the same question on their Check-in. If the question already exists on the person's Check-in, the passed up answer will show up under that question, below their own answers.

A passed up question exists if the person who passed up the item DOES NOT have the same question on their Check-in. If the question whose answer was passed up does not exist on the person's Check-in, the passed up answer and the question itself are shown under the "passed up question" dropdown. This section is at the end of the Check-in.

For example: 

  • Moe reports to Larry.
  • Larry reports to Curly.

Larry thinks Moe's answer to the question 'What could The Three Stooges do to boost viewer ratings?' is worthy of a second discussion with his manager, Curly. Larry would pass up the answer while reviewing Moe's Check-in. The answer would appear on Larry's own Check-in, leading to a deeper discussion between Larry and Curly.

  • If Larry also has the question 'What could The Three Stooges do to boost viewer ratings?' on his own Check-in, Moe's answer will show up as a passed up answer. 
  • If Larry does not have the question 'What could The Three Stooges do to boost viewer ratings?' on his own Check-in, Moe's answer will show up as a passed up question rather than just a passed up answer.
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Note

To view any of the passed up answers or passed up questions, click the Show link to the right side of the passed up answers/questions box. This will expand the section and show any answers or questions that were passed up for you to view.

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The end goal of passed up answers/questions: further discussion between the reviewer/follower who passed the item up, and their manager.

Want to know more ways you can interact with your employee's Check-ins? See our "Review & Engage with a Check-in" help docs for more ways to connect.

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