This article explains how to view Check-in questions for individuals or groups. To keep Check-ins effective, we recommend including no more than five questions per person in each Check-in period. The "Check-in questions" page lets you view, add, edit, or remove questions— ensuring Check-ins remain lightweight and impactful.
In this article, you will learn...
Access and availability
⛔️ Required access to Check-ins and the "Manage questions" page.
👥 This article is relevant to Account admins, Group admins, and Managers.
📦 This feature is available in the Perform, Legacy Focus, and Total Platform pricing packages.
Note
Permissions for viewing questions are as follows: Account admins can view questions for anyone, Group admins can view questions for group members, and Managers can view questions for people in their hierarchy.
See which Check-in questions are being asked 🧑💻
Account admins and direct managers can see and manage questions for individuals using the 'Question preview' tab.
- Click on the Settings gear in the top, right-hand corner of 15Five.
- Select "Check-in questions" from the dropdown.
- Open the "Question Preview" tab using the top navigation.
- Use the "Employee" drop-down menu to find the person whose questions you want to preview.
- Use the "Check-in period" drop-down menu to select the Check-in period that you want to look at questions for. It's only possible to access question preview for current and future Check-ins.
- You are now viewing all Check-in questions (company-wide, group, and individual) for the person and Check-in period you selected.
Tip
Use the left and right arrows next to the "Check-in period" drop-down menu to navigate between questions for previous or upcoming Check-in periods. To view questions for the current Check-in period, click Current Check-in.
- Click Show question details to see more details about each question, including question audience, type, frequency, and required/optional status.
- Add a question for the individual by clicking Create a new question.
- Edit, deactivate, or delete a question by clicking ‘…’ to the right of the question.
- Selecting Edit question will open question settings so you can make desired edits.
- Selecting Deactivate question will remove it from the Check-in.
- Selecting Delete question will permanently remove the question from Check-ins and 15Five. This action cannot be reversed. We suggest only deleting questions that no one has answered, as deleted questions will no longer appear on the "Manage people" page and can no longer be reported on in Check-in Reporting.
Note
Submitted Check-ins that contain a question that you edit, deactivate, or delete will not be impacted. If you edit a question after someone has submitted their Check-in, the question will not be updated for them.
- Click on the Settings gear in the top, right-hand corner of 15Five.
- Select "Check-in questions" from the dropdown.
- Open the "Groups" tab using the top navigation.
- Find the group you want to view Check-in questions for either using the search bar in the top, right-hand corner of the page or navigating to the group directly.
- Once you find the group, you can look in the "Active questions" and "Queued questions" rows to see how many Check-in questions are programmed for that group.
- To view or manage Check-in questions, click on the group name to open question settings. Here, you'll see all questions programmed for the group, split into the following sections:
- In every Check-in: Questions that are asked to group members in every Check-in.
- Scheduled questions: All monthly, quarterly, bi-weekly, and one-time questions asked to group members.
- Question queue: A series of questions that automatically rotate in group members' Check-ins.
- Click Show question details to see more details about each question, including question audience, type, frequency, and required/optional status.
- To create a new group question, click Create a new question in the top, right-hand corner of the page.
- Edit, deactivate, or delete a question by clicking ‘…’ to the right of the question.
- Selecting Edit question will open question settings so you can make desired edits.
- Selecting Deactivate question will remove it from the Check-in.
- Selecting Delete question will permanently remove the question from Check-ins and 15Five. This action cannot be reversed. We suggest only deleting questions that no one has answered, as deleted questions will no longer appear on the "Manage people" page and can no longer be reported on in Check-in Reporting.
Note
Submitted Check-ins that contain a question that you edit, deactivate, or delete will not be impacted. If you edit a question after someone has submitted their Check-in, the question will not be updated for them.
Frequently Asked Questions (FAQs) ❓
No, the question preview only allows access to questions for current and future Check-ins.
Submitted Check-ins that contain a question that you edit, deactivate, or delete will not be impacted. If you edit a question after someone has submitted their Check-in, the question will not be updated for them.
Deleting a question removes it from Check-ins and 15Five entirely (including reporting), and the action cannot be undone. Submitted Check-ins with the question will retain it and its responses. As an alternative, you have the option to deactivate questions, which removes them from Check-ins but retains reporting.