Kona by 15Five is an AI assistant that joins your 1:1 meetings in Zoom to capture notes and deliver coaching feedback to managers. This guide provides full documentation for users integrating and using Kona with Zoom.
This article contains the following sections:
- Overview 🌐
- Setup and Permissions ⚙️
- Using Kona in Zoom 🎥
- Troubleshooting 🔍
- Frequently Asked Questions (FAQs) ❓
Access and availability
⛔️ Required access to Kona.
👥 This article is relevant to Account Admins and Managers.
📦 Kona is available as an add-on for companies on our Total Platform pricing package.
Overview 🌐
Kona joins Zoom meetings between a manager and their direct report to:
- Automatically take notes and generate action items
- Deliver coaching insights to the manager based on meeting content
- Support continuous growth across 18+ key management behaviors
Note
Kona does not record or store video/audio content. Meeting data is transient and securely processed for note-taking and feedback purposes only.
Setup and Permissions ⚙️
To install, go to Settings > My Settings, then scroll down and click Connect under "Zoom Integration for Kona." To remove the app/Zoom connection, click Remove Zoom.
You will receive an onboarding invite via Slack or email. After clicking the invite:
- You will be redirected to the 15Five platform
- You will connect your Google Calendar (used to identify upcoming 1:1s)
- You will be prompted to authorize Zoom access, which allows Kona to:
- Join meetings you host
- Start or request recording (depending on Zoom settings)
- Access basic meeting metadata for real-time processing
Using Kona in Zoom 🎥
Scheduling a Meeting
- Schedule the meeting in Google Calendar (recommended: 5–10 minutes ahead)
-
Add the following participants:
- Your direct report
- Kona bot: bot@15five.com
- Include a Zoom link using the “Add video conferencing” option
During the Meeting
Kona will:
- Join automatically at the scheduled time
- Begin note-taking automatically or ask for permission to record (based on your Zoom settings)
- Display as a standard participant named “Kona” in the Zoom meeting
In-meeting Chat Commands
You can control Kona using Zoom's in-meeting chat:
- Kona pause: Temporarily stops note-taking
- Kona start: Resumes note-taking
- Kona leave: Ends note-taking and removes Kona from the meeting
After the Meeting
Within minutes of the meeting ending, you (the manager) and your direct report will receive the following via Slack direct message and/or email (depending on notification settings):
- A summary of meeting points
- A list of action items
Managers will also receive personalized coaching tips.
Removing the App
No uninstallation is required. Access is managed by your company administrator.
Troubleshooting 🔍
- Confirm your calendar connection in 15Five Settings
- Ensure that both your direct report and bot@15five.com are on the invite
- Verify that a Zoom link is included in the calendar event
- Check your Slack direct messages and email inbox.
- If the issue persists, contact your company liaison or reach out to 15Five's Support Team
Frequently Asked Questions (FAQs) ❓
Your direct report will receive meeting notes and action items. Coaching tips are private and sent only to you as the manager.
You can say: “Hey [Name], I’m trying out a new notetaker called Kona for our 1:1s. Kona will join our next Zoom meeting and take notes for us, which it will send to each of us in Slack after the meeting. The recording and transcript of our meeting are deleted after the meeting ends. The notes Kona takes are 100% private between us. This will help me keep track of our conversations and action items, as well as receive some coaching on how I can support you better going forward. Let me know if you have any questions or concerns about this.”
No. The recording and transcript are never stored in Kona’s systems.
All data is encrypted at rest and in transit. Notes are private and accessible only to the manager and their direct report. More details are available in our Privacy Policy.
No. Notes are private and shared only between you and your direct report.