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Kona by 15Five is an AI assistant that joins your 1:1 meetings in Zoom to capture notes and deliver coaching feedback to managers. This guide provides full documentation for users integrating and using Kona with Zoom.

This article contains the following sections:

Access and availability

โ›”๏ธ Required access to Kona.
๐Ÿ‘ฅ This article is relevant to Account Admins and Managers.
๐Ÿ“ฆ Kona is available as an add-on for companies on our Total Platform pricing package.


Overview ๐ŸŒ

Kona joins Zoom meetings between a manager and their direct report to:

  • Automatically take notes and generate action items
  • Deliver coaching insights to the manager based on meeting content
  • Support continuous growth across 18+ key management behaviors
โœ๏ธ

Note

Kona does not record or store video/audio content. Meeting data is transient and securely processed for note-taking and feedback purposes only.


Setup and Permissions โš™๏ธ

To install, go to Settings > My Settings, then scroll down and click Connect under "Zoom Integration for Kona." To remove the app/Zoom connection, click Remove Zoom.

You will receive an onboarding invite via Slack or email. After clicking the invite:

  • You will be redirected to the 15Five platform
  • You will connect your Google Calendar (used to identify upcoming 1:1s)
  • You will be prompted to authorize Zoom access, which allows Kona to:
    • Join meetings you host
    • Start or request recording (depending on Zoom settings)
    • Access basic meeting metadata for real-time processing

Using Kona in Zoom ๐ŸŽฅ

Scheduling a Meeting

  • Schedule the meeting in Google Calendar (recommended: 5โ€“10 minutes ahead)
  • Add the following participants:
  • Include a Zoom link using the โ€œAdd video conferencingโ€ option

During the Meeting

Kona will:

  • Join automatically at the scheduled time
  • Begin note-taking automatically or ask for permission to record (based on your Zoom settings)
  • Display as a standard participant named โ€œKonaโ€ in the Zoom meeting

In-meeting Chat Commands

You can control Kona using Zoom's in-meeting chat:

  • Kona pause: Temporarily stops note-taking
  • Kona start: Resumes note-taking
  • Kona leave: Ends note-taking and removes Kona from the meeting

After the Meeting

Within minutes of the meeting ending, you (the manager) and your direct report will receive the following via Slack direct message and/or email (depending on notification settings):

  • A summary of meeting points
  • A list of action items

Managers will also receive personalized coaching tips.

Removing the App

No uninstallation is required. Access is managed by your company administrator.


Troubleshooting ๐Ÿ”

Kona did not join the meeting
  • Confirm your calendar connection in 15Five Settings
  • Ensure that both your direct report and bot@15five.com are on the invite
  • Verify that a Zoom link is included in the calendar event
You did not receive a summary

Frequently Asked Questions (FAQs) โ“

What does my direct report receive after the meeting?

Your direct report will receive meeting notes and action items. Coaching tips are private and sent only to you as the manager.

How can I explain Kona to my direct report to get their consent?

You can say: โ€œHey [Name], Iโ€™m trying out a new notetaker called Kona for our 1:1s. Kona will join our next Zoom meeting and take notes for us, which it will send to each of us in Slack after the meeting. The recording and transcript of our meeting are deleted after the meeting ends. The notes Kona takes are 100% private between us. This will help me keep track of our conversations and action items, as well as receive some coaching on how I can support you better going forward. Let me know if you have any questions or concerns about this.โ€

Does Kona store the recording or transcript?

No. The recording and transcript are never stored in Konaโ€™s systems.

What are Konaโ€™s security and privacy measures?

All data is encrypted at rest and in transit. Notes are private and accessible only to the manager and their direct report. More details are available in our Privacy Policy.

Can HR or others at the company access my notes?

No. Notes are private and shared only between you and your direct report.


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