The Heatmap Report gives you a visual, color-coded view of how employees responded to survey statements across groups. It helps you quickly identify patterns, strengths, and opportunities—so you can focus on the areas that matter most.
Heatmaps allow you to analyze all survey statements, including custom questions, and compare results across multiple surveys in one place.
In this article, you will learn...
Access and availability
⛔️ Required access to Engagement campaign results.
👥 This article is relevant to HR admins.
📦 This feature is available in the Engage and Total Platform pricing packages.
Heatmap overview
The Heatmap view displays survey statements as columns and groups (such as departments or managers) as rows. Each cell is color-coded to reflect how that group responded to a specific statement.
Blue indicates favorable or positive results
Orange indicates unfavorable or negative results
Darker shades represent stronger trends or more extreme results
This layout makes it easy to scan for patterns and identify differences across groups.
How to use the Heatmap view
Review the layout
Columns show survey statements
Rows show groups based on your selected group type
The top row displays organization-wide results for comparison
Filter your data
Use the Group Type dropdown to segment results by:
Department
Manager
Location
Other demographic attributes
Identify trends
Look for darker colors to spot stronger trends
Compare rows to understand how engagement differs across groups
Scan columns to identify patterns across statements
Compare statements
Use the Heatmap to compare how different statements perform across groups. You can select statements from multiple surveys to analyze them side by side in a single Heatmap view.
You can analyze:
Response distribution (Unfavorable, Neutral, Favorable)
Average response scores
This makes it easier to identify which statements are performing well and which may need attention across different teams or surveys.
Explore statement details
Click on any cell to view additional context and insights about that group’s response to a statement.
Customize your Heatmap
Change display modes
Switch between different ways of viewing data:
Average Response
Favorability %
Unfavorability %
Predictive Impact (for driver-based surveys)
Save custom views
Save your selected statements and filters to quickly revisit your analysis later.
What’s next?
Continue exploring engagement results using other reports:
Frequently Asked Questions (FAQs) ❓
Can I use Heatmaps for custom survey questions?
Yes. Heatmaps support all survey statements, including custom questions.
Can I compare results from multiple surveys in one Heatmap?
Yes. You can select and combine statements from different surveys into a single view.
Why don’t I see some groups in my Heatmap?
Groups may be hidden if they don’t meet your organization’s confidentiality threshold.
What’s the difference between display modes?
Average Response: Shows the average score (0–4 scale)
Favorability %: Shows the percentage of favorable responses
Unfavorability %: Shows the percentage of unfavorable responses
Predictive Impact: Shows how strongly a statement influences engagement (driver surveys only)
Can I save my Heatmap view?
Yes. You can save custom selections of statements and filters for quick access later.