Before your campaign's start date and time, we suggest testing the deliverability of campaign notifications to confirm participants will receive them.
Access and availability
⛔️ Required access to the Campaigns page in Engage.
👥 This article is relevant to Engagement Admins.
📦 This feature is available in the Engage, Perform, and Total Platform pricing packages.
Tip
To maximize engagement survey participation, remember to add Engagement emails and domains to your allowlist before launching your campaign.
Test the deliverability of engagement campaign notifications
- Click Engagement in 15Five's main, left-hand navigation.
- You'll be directed to the Engagement Overview page in 15Five. From here, scroll to the "Active campaigns" section and click on the name of the campaign you want to manage.
- Scroll to the "Campaign schedule & reminders" section of the campaign details page.
- Click ... in the top, right-hand corner of the 'Notifications' table, and select 'Send Test Message' from the dropdown menu.
- Select the emails of people you want to send a test notification to, then click Send.
- If the recipients don't receive the test notification, check out our "Add Engagement emails and domains to your allowlist" article for a list of IPs and URLs that should be added to your allowlist. If you still need support, please reach out to our Support Team.