Schedule an assigned 1:1 coaching session – 15Five Help Center

1:1 coaching is a partnership between a manager and one of 15Five’s certified coaches, focused on the manager's individual goals. Account admins can assign 1:1 coaching sessions to managers as part of an Action Plan or from the "Manage actions" page. In this article, we'll walk managers through how to schedule an assigned coaching session.

What you'll find in this article:

How to schedule an assigned 1:1 coaching session 🧑‍💻
What happens next? 🐾
Frequently Asked Questions (FAQs) ❓

Access and availability

⛔️ Required access to the 1:1 Coaching page.
👥 This article is relevant to managers who are assigned 1:1 coaching sessions.
📦 This feature is available as a Transform add-on in any pricing package.

Schedule an assigned 1:1 coaching session 🧑‍💻

Once you're assigned a coaching session, you'll receive an email with the subject "15Five Coaching Sessions Assigned" and an action will appear on your homepage for you to schedule your coaching session. Follow the steps below to schedule your session.

Click Home in 15Five's main, left-hand navigation to open your homepage.
Click on the "Schedule a 1-on-1 Coaching Session" action in your Actions List and a popup will appear for you to add details for your coaching session.

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Tip

Having trouble finding the action? Open the "All" tab on your "My actions" list. From there, click Show filters and use the "Type" filter to search for "Coaching Session."
If a focus area was chosen for your coaching session during the assignment process, it will be displayed at the top of the popup.

If not, select a focus area, then click Next: Select coach. For more information on focus areas, please see the FAQs at the bottom of this article.
Choose the coach you want to work with. Then, click Next: Select day and time to proceed to the next step. Learn more about 15Five's certified coaches.
Finally, select a date and time for your coaching session. When you're done, click Schedule session.
When you're done, click Schedule session. You'll see a confirmation screen listing your selected focus area, coach, and session date/time.

What happens next? 🐾

Once you've scheduled your coaching session, the next steps are to add details for your coaching session and complete your coaching profile. These steps help you build a strong relationship with your coach and get you to start thinking about what you hope to get out of coaching.

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Tip

You can easily access the coaching details page by clicking the View session details button on the coaching session confirmation screen in step #6 above.

Frequently Asked Questions (FAQs) ❓

How can I request 1:1 coaching?

If you're a manager who is interested in receiving coaching, please reach out to one of your Account admins. 1:1 coaching sessions can be purchased for individuals in companies on any pricing plan; to do so, an admin can reach out to your 15Five Account Executive (AE).

What focus areas can I select from for my 1:1 coaching session?

You can select one of the following focus areas for your session:

Building Strong Teams
Demonstrating Business Acumen
Enabling Productivity
Giving and Receiving Feedback
Influencing Others
Manager Effectiveness
Managing Oneself
Setting Goals
Supporting Career Growth

These focus areas are based on 15Five's Manager Effectiveness Competencies.

Am I being assigned a coach because my team or I are underperforming?

Absolutely not! Some of the world’s most successful people owe their success to working with a coach. Working with a coach is an investment that will benefit you directly and your overall organization. This is an opportunity to continue growing and developing into the professional you want to be.

How is coaching more effective than if I learn on my own?

Coaching shouldn’t stop you from learning on your own. A coach will help you learn more about yourself and apply what you learn in the real world (which you can’t do by reading or taking a course). They will help you develop solutions for you and your team that fit your unique situation and specific goals. Plus, you’ll have a safe space to process your thoughts with an expert outside your company.

How can a coach help me without walking in my shoes for a day?

Knowing more about your specific job or industry is less important. Why? Because coaching is less about giving you the answer, and more about helping you find the best answers for your situation. Coaches specialize in helping people learn about themselves so they can either find the obstacles holding them back or the opportunities that can move them forward.

Will my employer know what I discuss with my coach?

15Five has a confidentiality policy that strictly prohibits the sharing of any specific details discussed with a coach. You should feel comfortable knowing a coaching session is a safe space to be honest about what you’re really thinking and experiencing so your coach can help you break through challenges and achieve your goals.