15Five's Core EngageSurvey is available in Spanish upon request. This capability simplifies the process for organizations with Spanish-speaking employees who want to take part in engagement surveys.

In this article, you will learn...

Access and availability

⛔️ Required access to Engagement.
πŸ‘₯ This article is relevant to Engagement admins and Organization admins.
πŸ“¦ This feature is available in the Engage, Legacy Perform, and Total Platform pricing packages.


How to request Spanish language access for surveys πŸ§‘β€πŸ’»

Reach out to your designated Customer Success Manager (CSM) or Account Manager (AM) requesting that Spanish language access be enabled for surveys. If you don't have a designated CSM or AM, please request access from our Support Team.


What happens next? 🐾

Once our team has enabled the Spanish option for your organization, if you include the Core EngageSurvey in an engagement campaign, respondents will initially receive the survey email in English. When respondents click the survey link, they’ll be directed to the survey page in English. On this page, they can select "Spanish" as their preferred language.

Selecting "Spanish" will instantly translate the entire survey to Spanish for that session. From that point forward, any respondent who selected Spanish will receive both the survey email and the survey itself in Spanish.

Screenshot 2024-08-16 at 2.08.33β€―PM.png

✏️

Note

Spanish is not currently available in any surveys besides the Core EngageSurvey. However, you can add Spanish-language questions to your campaign with custom engagement surveys.


Frequently Asked Questions (FAQs)❓

Can people answer in Spanish and the answers will be translated into English for leadership to review?

No β€” just the questions. Whoever reviews the feedback for these folks will have to know Spanish.

Does this apply to all engagement surveys I can add to a campaign?

No. Spanish is not currently available in any surveys besides the Core EngageSurvey. However, you can add Spanish-language questions to your campaign with custom engagement surveys.


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