When you create an engagement campaign in 15Five, you select one or more surveys to include. All selected survey statements are combined into a single response experience for employees.
Required access: HR Admin Available in: Engage, Legacy Perform, and Total Platform packages
Feature Structure
15Five offers four categories of engagement surveys:
- Core Engagement Surveys — Pre-built, research-backed surveys measuring engagement, manager effectiveness, and employee loyalty
- Driver Surveys — Targeted add-ons covering specific engagement drivers
- Topic-Based Surveys — Pre-built surveys covering discrete workplace topics (benefits, burnout, retention, inclusion)
- Custom Surveys — Surveys built from scratch by Account Admins
Core Engagement Surveys
Total Engagement (Recommended)
The most comprehensive option (66 scored statements plus eNPS). Includes:
- 7 core Engagement Score statements
- 48 statements aligned to 17 engagement drivers
- 3 Organizational Commitment statements
- 8 Manager Effectiveness statements
- eNPS question and open-response follow-up
Campaigns using Total Engagement or Engagement + Drivers have access to the Predictive Impact Model — Feature Overview in results.
Engagement Score
Includes only the 7 core statements used to calculate your organization’s Engagement Score. Use this survey for a fast, focused pulse with no driver-level detail.
See What are the 17 engagement drivers in 15Five? for the full statement list.
Engagement + Drivers
Includes 58 statements:
- 7 core Engagement Score statements
- 48 statements aligned to 17 engagement drivers
- 3 Organizational Commitment statements
Manager Effectiveness
8 statements that collect anonymous employee feedback on direct managers across 15Five’s core manager competencies. Results are available in engagement reporting and can be integrated into your organization’s HR Outcomes Dashboard.
Manager Effectiveness statements are scored and reported separately from the Engagement Score. Including this survey in a campaign does not affect your Engagement Score or its trend line. ME results feed the Manager Effectiveness Indicator (MEI) in the HR Outcomes Dashboard.
See What survey statements are included in the Manager Effectiveness engagement survey? for the full statement list.
eNPS
Measures employee loyalty and advocacy using the Employee Net Promoter Score question plus an optional open-response follow-up.
See eNPS in Engagement Campaigns — Feature Overview for question text and reporting details.
Driver Surveys
Driver Surveys let you add statements for specific engagement drivers to a campaign. Click the + icon next to any driver when setting up your campaign to include it.
To preview the statements in each driver survey, click the highlighted question link during campaign setup.
Topic-Based Surveys
Topic-Based Surveys cover discrete workplace topics. Available surveys:
- Employee Benefits — Evaluates sentiment about current benefits and gathers improvement feedback
- Burnout Assessment — Assesses burnout levels; uses a 5-point Likert scale
- Working from Home — Identifies remote work challenges and gathers support feedback; uses a 5-point Likert scale
- Employee Retention — Evaluates retention risk and commitment levels; uses a 5-point Likert scale
- Diversity & Inclusion Progress — Gathers feedback on fairness, respect, and belonging; uses a 5-point Likert scale
Custom Surveys
Account Admins can build surveys from scratch to cover topics not included in 15Five’s pre-built options.
Key limitations: Custom Surveys do not generate an engagement score or driver data. Custom survey questions are limited to two types: opinion scale (fixed 5-point Likert scale, Strongly disagree to Strongly agree) and text. Multiple choice is not available as a question type in engagement surveys. Scale labels and scale points cannot be customized. Custom questions do appear in the Heatmap and Statements reports. To track trends for custom questions across campaigns, reuse the same custom survey template in each campaign.
To build a Custom Survey, navigate to Engage > Campaign setup and select Create custom survey during campaign configuration.
Key Rules
- A campaign can include more than one survey type; all selected statements appear as a single combined set for employees.
- Although all statements appear together in the survey experience, each survey type is scored independently. Only the 7 core engagement statements contribute to the Engagement Score. Manager Effectiveness statements feed MEI reporting, not the Engagement Score.
- Core Engagement surveys and Engagement + Drivers surveys unlock access to the Predictive Impact Model in results.
- Custom Surveys cannot be combined with core survey reporting to generate engagement scores or driver data.
- Topic-Based Surveys require an organizational action plan before inclusion; including them without follow-through erodes employee trust.
- Engagement survey questions support only opinion scale and text question types. Multiple choice is not available.
What You Can Do
Set Up
- Engagement survey settings overview (Admin)
- Review engagement campaign details before launch
- How to assign an administrative role for engagement campaigns
Manage
- Extend an engagement campaign
- Exclude an individual from a single engagement campaign
- Resend an engagement survey invitation
- View Engagement Campaign Participants
Analyze
- Engagement Campaign Results — Reports Overview
- Analyze Engagement Results Using the Statements Report
- Heatmap Report — Engagement Survey Results
- eNPS Report — How to Interpret Your Results
- eNPS in Engagement Campaigns — Feature Overview
- Predictive Impact Model — Feature Overview
- Filter and Segment Engagement Campaign Results
- Download Engagement Survey Results (CSV Exports)