The Engagement report helps you explore engagement trends across time and teams, allowing for a more detailed analysis than the Summary report. Here, you can track how engagement scores have changed, understand shifts in employee sentiment, and compare results across specific groups and demographics. This article covers how to interpret each section of the Engagement report and use it to uncover actionable insights. Learn how to access this report.
In this article, youâll learn how to interpret each part of the Engagement report:
You'll also find a Frequently Asked Questions (FAQs) section at the end of the article to support deeper understanding.
Access and availability
âď¸ Required access to Engagement campaign results.
đĽ This article is relevant to HR admins and individuals who are assigned engagement results visibility.
đŚ This feature is available in the Engage, Total Platform, and Legacy Perform pricing packages.
Note
By default, reports show company-wide results. If youâre assigned Full or Limited + Groups results visibility, you can use filtering options to explore results for more specific segmentsâbased on the access you've been granted. Learn more.
General Engagement Metrics
At the top of the Engagement Report, youâll notice several high-level metrics that also appear in the Summary Report. These data points, outlined briefly below, provide essential context for understanding overall engagement across your organization.
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Engagement Score: A composite score measuring overall employee engagement, based on seven core survey statements across Force, Feeling, and Focus dimensions.
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Engagement Level: A categorized interpretation of your engagement score, grouped into levels (Disengaged to Extremely Engaged) based on percentile rankings in the 15Five dataset.
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Engagement Comparison: Shows how your current engagement score has changed compared to the previous survey (increase, decrease, or no change).
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Percentile: Indicates how your score ranks compared to other organizations in the 15Five benchmark over the past 12 months.
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Participation Rate: The percentage of employees who completed the engagement survey, reflecting reach and employee willingness to provide feedback.
Want more detail? Explore our "Analyze Engagement Results Using the Summary Report" article for a full breakdown of these metrics and how theyâre calculated.
The Engagement Report builds on these foundational metrics by offering more detailed breakdowns and trends across teams, timeframes, and engagement drivers.
Engagement Trend
This section tracks how your engagement score has changed over time. Use this section to evaluate whether engagement is improving over time and to connect score changes to recent initiatives or events.
- The X-axis shows the dates of your four most recent engagement campaigns
- The Y-axis reflects the engagement score
- Each dot represents an engagement campaign and is color-coded based on the overall engagement level you received in that campaign: Disengaged, Somewhat Engaged, Moderately Engaged, Highly Engaged, or Extremely Engaged.
- Hover over a dot to see score, campaign name, timeframe, and participation rate
- You can also apply filters to compare specific cohorts within your organization to the overall organizational average.
Engagement Flow
The Engagement Flow shows how engagement levels shift between surveys. Use this view to track engagement momentum and identify organizational patternsâsuch as teams moving into or out of high engagement.
- The X-axis shows the timeline of recent campaigns
- The Y-axis reflects the number of participants
- Each bar represents an engagement campaign and is segmented by participants' engagement levels (Disengaged, Somewhat Engaged, Moderately Engaged, Highly Engaged, or Extremely Engaged). Gray signifies participants who didn't respond to their survey.
- Hover over an engagement level to see the number of employees in that category. To view percentages instead, enable the "Show percentage" setting in the top-right corner.
- You can also hover over a bar segment to see how employees moved into or out of that engagement level from the previous campaignâand where they moved in the subsequent campaign.
Note
Lines that extend into the chart without connecting to a specific engagement level in the previous campaign represent new participantsâemployees who werenât included in the earlier campaign (e.g., new hires). Lines that extend out of the chart without connecting to a subsequent campaign indicate exitsâemployees who may have left the company or simply werenât included in the following campaign.
Engagement Breakdown
[Available to users with Full or Limited + Groups results visibility]
The Engagement Breakdown helps you compare results across teams or segments within your organization. Use the âCompare byâ filter to select a Group Type (e.g., department, location, manager) or demographic attribute (e.g., gender, race, ethnicity). The top row shows data for all participants for easy comparison.
For each group, you'll see:
- Score: Engagement score
- Change: Score change since the last campaign
- Response rate: Percentage of survey respondents in that group
- Percentile: Ranking compared to other organizations in the 15Five dataset
- Engagement distribution: Spread of engagement levels within the group
You can also expand any group row to view how they responded to the seven core statements used to calculate the Engagement Score. Each statement is shown alongside the groupâs average response, its percentile rank compared to other organizations in the 15Five dataset, and a visual distribution of responsesâfrom unfavorable to favorable.
Note
Want to know which statements are used to calculate the Engagement Score? Check out the FAQs below for a full breakdown.
What's Next?
Now that youâve learned how to analyze results in the Engagement Report, explore the articles below to learn how to use the other reports.
Frequently Asked Questions (FAQs) â
The Engagement Score is based on 7 statements included in 15Five's standard engagement survey. Those statements are:
- The work that I do gives me a sense of pride.
- I feel a sense of happiness when I am working very hard.
- I find it very easy to stay focused on what is most important for me to accomplish at work.
- I find my work to be full of meaning and purpose.
- When I wake up, I feel like going to work.
- I am able to get into a state of complete focus while working.
- I love the feeling of working.
Employees are asked these questions on a 5-point agreement scale (strongly agree, agree, neither agree nor disagree, disagree, strongly disagree). Each response is then quantified into a value of 0-4 as follows:
- Strongly agree = 4
- Agree = 3
- Neutral = 2
- Disagree = 1
- Strongly disagree = 0
To calculate the Organization Engagement Score, we use the following formula:
Example:
Let's say you conducted an engagement survey in your organization, and 5 employees provided responses to the 7 engagement statements, quantified as follows:
- Employee 1: 4+3+4+3+2+3+4 = 23
- Employee 2: 3+2+3+2+1+3+3 = 17
- Employee 3: 4+4+4+4+4+4+4 = 28
- Employee 4: 2+3+2+3+2+3+2 = 17
- Employee 5: 1+2+1+2+0+2+1 = 9
The sum of all responses is 23+17+28+17+9 = 94
The number of responses is 5 employees * 7 statements = 35
((Sum of all responses / # of responses) / 4) * 100
((94 / 35) / 4)*100
(2.69 / 4)* 100
0.6725 * 100
Engagement Score: 67%
Once an engagement score is calculated, itâs categorized into one of the following engagement levels:
- Disengaged (0-5th percentile): Organizations in the bottom 5% of the Engagement Score database have a high percentage of employees who are disengaged.
- Somewhat Engaged (5th-25th percentile): Organizations in this range have employees who are slightly more engaged but still display significant signs of disengagement.
- Moderately Engaged (25th-75th percentile): These organizations sit in the middle of the database, with employees who are moderately engaged in their work.
- Highly Engaged (75th-95th percentile): Organizations in the top 25% of the database have employees who are highly engaged and contribute significantly to the business.
- Extremely Engaged (95th-100th percentile): Organizations in the top 5% of the database exhibit exceptional employee engagement, with most employees being extremely committed to their work.
Survey participants respond to each statement using a 5-point scale, from âStrongly disagreeâ to âStrongly agree.â These responses are converted to a numeric scale from 0 to 4, where 0 represents âStrongly disagreeâ and 4 represents âStrongly agree.â The average is then calculated across all responses.
This message appears when one or more groups donât meet your organizationâs confidentiality threshold. To protect employee anonymity, their data is hidden. Learn more.