This article walks through managing how often the Pulse question, objective updates, and priorities sections of Check-ins appear. The frequency of these sections can be set either company-wide or by group.

In this article, you will learn...

Access and availability

⛔️ Required access to Check-ins feature settings.
👥 This article is relevant to Account admins.
📦 This feature is available in the Perform, Legacy Focus, and Total Platform pricing packages.


What are the Check-in sections? 🌟

Check-ins are composed of various sections that foster effective communication between employees and their managers. In addition to answering any custom Check-in questions programmed for employees, they're asked to provide updates in the Pulse, Objective updates, and Priorities sections.

Pulse

The Pulse section in Check-ins prompts employees to answer the question, "How did you feel at work since your last Check-in?" on a 1-5 scale.

Checkin-Pulse.png

Objective updates

The objective updates section is where employees can make updates to objectives and key results they own. If they don't own any objectives or key results, this section won't appear.

Objective-Updates.png

Priorities

The priorities section of Check-ins allows employees to create and track the progress of short-term goals.

Priorities-Section.png

Help Center article 💡: Fill out a Check-in


How to adjust Check-in section frequency 🛠️

  1. Click on the 'Settings' gear in the top, right-hand corner of 15Five.
    Open_Settings.png
  2. Select 'Features’ from the dropdown menu.
    Features-Admin-Settings.png
  3. Open Check-ins feature settings.
  4. Click the arrow next to "Customize frequency" to expand options.
    Customize-Frequency-Setting.png
  5. Here, you can set how often Check-in sections appear for your entire company or for specific groups.
    Adjust company-wide section frequency

    Expand Advanced settings under "Company-wide Check-in frequency."Set-Checkin-Section-Frequency.png

    Adjust group section frequency

    Expand Advanced settings under "Group Check-in frequency."

    Group-Checkin-Frequency-Advanced-Settings.png
    ✏️

    Note

    When the Pulse, Priorities, and/or Objectives sections are set to a monthly frequency, they will show on the first Check-in of month. When they are set to bi-weekly, they will show on the first and third week of each month. These settings will not be applied to current/already-generated Check-ins.

  6. Save your changes.
    Save.png


Frequently Asked Questions (FAQs) ❓

Can I change Check-in section frequency at the individual level?

No. While you can set a custom Check-in frequency for individuals, you can only adjust section frequency at the group or company-wide level.

If I adjust section frequency to bi-weekly or monthly, when will they appear on Check-ins?

When the Pulse, Priorities, and/or Objectives sections are set to a monthly frequency, they will show on the first Check-in of month. When they are set to bi-weekly, they will show on the first and third week of each month. These settings will not be applied to current/already-generated Check-ins.

Will changes to section frequency apply to Check-ins that have already been generated (i.e. current Check-ins)?

No— settings will not be applied to current/already-generated Check-ins. They will take effect in the next generated Check-in.


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