Manage Check-in questions

How to create a Check-in question 📝

1. Click on the Settings gear in the top, right-hand corner of 15Five.
   
2. Select "Check-in questions" from the dropdown.
   
3. Click on the Create a new question button at the top right of your screen.
   
4. Select your question audience. You can choose from three options: Company-wide, Group, or Person.
   
   
   • Company-wide: These questions are asked to everyone.
   • Group: These questions are asked to the members of selected groups.
   • Person: These questions are asked to specific people.
5. Select a question type. You can choose from five options: Text, Yes/No, Numerical, Rating scale, or Question bank.
   
   
   • Text: These are regular, plain text questions with no formatting.
   • Yes/No: Yes / No questions allow for a simple "yes" or "no" response.
   • Numerical: Numerical questions are quantitative (i.e. answered with a number).
   • Rating scale: Rating scale questions are answered on a set scale, up to 10. Rating scale questions.
   • Question bank: Selecting this option will redirect you to our Question bank, a list of questions handpicked by the experts at 15Five to help you generate innovative solutions, uncover hidden roadblocks, build a great culture, and more. Read more in our "Get inspired with our Question bank" Help Center article.
6. Add your question. Type out your question in the 'Question' field. If desired, add a description to the question (which will appear under the question on Check-ins). Refer to the preview box on the right to see how the question will look to people as they fill out their Check-in.
   
   
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   Tip

   We suggest asking no more than 5 questions on a person's Check-in to keep it lightweight. Keep this in mind when adding additional company-wide, group, and individual questions. You can see a list of all questions that appear or will appear on a person's Check-in for a specific Check-in period using question preview.

7. Set question context settings. Choose whether or not you want the question author, frequency, and/or audience to appear under the Check-in question as people fill out their Check-ins.
   
8. Select how often you'd like the question to be asked. Should this question be shown in every Check-in, only once, or on a set schedule?
   
   
   • Show in every Check-in: The question will appear on all Check-ins for every reporting period, regardless of their frequency.
   • This is a one-time question: You will see the option to add the question for the current reporting period or the following reporting period.
   • Schedule this question: Additional options will expand asking you how often you want the question to appear. Options are weekly, bi-weekly, monthly, and quarterly.
9. Select desired question settings. You can choose to make the question optional, allow multiple answers, or even post it to Slack.
   
   • 'Required questions' option: If you check the Required question box, people will be required to answer this question before they can submit their Check-in.
   • 'Allow multiple answers' option: If you check the Allow multiple written answers box, people will be able to give more than one answer to the question. This is only relevant for text questions.
   • 'Include an optional written answer' option: If you check the Include an optional written answer box, people will be able to submit a written (qualitative) answer in addition to their yes/no, numerical, or rating scale answer.
   • 'Share answers on Slack' option: If you check this box, you will be prompted to provide the name of the Slack channel you want to push answers given for this question to. All answers given to this question will post to that Slack channel. You will only see this option if your company has set up the 15Five <> Slack integration.
10. Click Create new question.
    

How to edit, deactivate, delete, or reactivate a Check-in question 🧑‍💻

1. Click on the "Settings" gear in the top, right-hand corner of 15Five.
   
2. Select "Check-in questions" from the dropdown menu.
   
3. You're now on the "Manage questions" page. From here, you can achieve any of the following:
   
   Edit a question

   Click '...' next to the question you want to edit, and select the desired option from the dropdown menu. Use the editing form to make desired edits.

   

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   Note

   If you edit a question, you will no longer be able to see answers given to the previous question in Check-in Reporting. If you still want to be able to see and report on previous answers, we suggest creating an entirely new question, rather than editing it.

   Deactivate a question

   Deactivating a question removes it from current and future Check-ins, but maintains historical reporting. To deactivate a question, click '...' to its left and select the "Deactivate question" option. The question will be relocated to the 'Inactive Questions' section of the "Manage questions" page.

   

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   Note

   The "deactivate" option is not available for one-time questions.

   Delete a question

   Deleting a question removes it from current and future Check-ins and prevents you from reporting on it in Check-in Reporting. Deleting a question will not remove it from submitted Check-ins.

   

   To delete a question, click '...' to its right and select the "Delete question" option. A warning popup will appear. If you agree with the popup messaging, click Delete question.

   

   Activate a question

   If at any point you want to reactivate an inactive question, you can do so by locating it in the 'Inactive Questions' section, clicking '...' to the right of the question, and selecting "Activate question" from the dropdown menu. The question will reappear in the section it was deactivated from.

   
4. When you're done, click Save changes.
   

Related resources 📝

• Help Center article 💡: Add question bank questions to Check-ins
• Help Center article 💡: Create and manage a question queue
• Help Center article 💡: View Check-in questions for an individual or group
• eBook 📚: The Return of the Question Master: 60 Powerful Questions to Unlock Your Team’s Potential
• Blog post 🕺: 13 Questions To Solicit High-Quality Employee Feedback