Admins can configure two company-wide 1-on-1s settings: who employees can schedule 1-on-1s with, and whether the 1-on-1s feature is enabled at all. Changes take effect immediately for all users.
Before You Begin
- You must have Account Admin access in 15Five.
Steps
- Click the Settings gear icon in the bottom-left corner of your 15Five account.
- Select Features from the dropdown menu.
- Click 1-on-1s to expand that section.
- Configure one or both settings:
- 1-on-1s with anyone — Choose whether employees can create 1-on-1s with anyone in the company, or only with their direct managers and direct reports. - Enable/disable 1-on-1s — Toggle the 1-on-1s feature on or off for your entire company.
> Warning: If you disable 1-on-1s, the 1-on-1s tab is removed from main navigation for all users, and all employees immediately lose access to their previous 1-on-1s. Data is retained on the backend and restored if you re-enable the feature.
- Save your changes.
The setting updates immediately. If you disabled 1-on-1s, confirm the 1-on-1s tab no longer appears in the main navigation for a non-admin user.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Settings section does not appear | Confirm your account role is Account Admin, not HR Admin | Ask your Account Admin to make the change or update your role |
| 1-on-1s tab still visible after disabling | Hard-refresh the browser (Ctrl+Shift+R / Cmd+Shift+R) | If the tab persists after refresh, contact 15Five Support |
| Changes do not save | Check for a session timeout — look for a login prompt | Log back in and repeat steps 1–5 |
Not Covered Here
This article does not cover scheduling or managing individual 1-on-1 meetings. See Schedule a 1-on-1 meeting for instructions.