A performance ratings rubric defines the performance-level designations and score ranges used to interpret numerical ratings in a review cycle. Admins create rubrics once and apply them when configuring a review cycle.
Before You Begin
- You must have Review Admin access.
- This feature requires the Perform or Total Platform pricing package.
- 15Five provides a pre-configured rubric (15Five Recommended Performance Rubric) with three tiers: Above Level (80–100), At Level (31–79), and Below Level (0–30). You can use it as-is or create a custom rubric.
- You can change the rubric assigned to an active review cycle only until the first review in that cycle is submitted.
Steps
Create a rubric
- Navigate to Admin > Reviews > Performance Ratings+.
- Select the Rubrics tab.
- Click Create rubric.
- Enter a name for the rubric in the Rubric name field.
- Enter a name for the first performance-level designation (for example, "Exceeds Expectations").
- Enter the minimum and maximum score values for that designation.
- Click Add level to add another performance-level designation.
- Repeat steps 5–6 for each additional level.
- Confirm score ranges cover 0–100 with no gaps or overlaps.
- Click Save rubric.
Edit a rubric
- Navigate to Admin > Reviews > Performance Ratings+.
- Select the Rubrics tab.
- Locate the rubric you want to edit and click Edit.
- Update the rubric name, designation names, or score ranges as needed.
- Click Save rubric.
Delete a rubric
- Navigate to Admin > Reviews > Performance Ratings+.
- Select the Rubrics tab.
- Locate the rubric you want to delete and click Delete.
- Confirm the deletion in the dialog that appears.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Save button is unavailable | Score ranges have a gap or overlap between levels | Adjust minimum and maximum values so ranges are contiguous and non-overlapping |
| Cannot edit rubric applied to an active cycle | Check whether any review in the cycle has been submitted | Create a new rubric, then update the cycle assignment before the first submission |
| Delete option is not available | Rubric may be assigned to an active or upcoming cycle | Unassign the rubric from all cycles before deleting |
| Pre-configured rubric does not appear | Account may not have the default rubric provisioned | Contact 15Five Support to confirm default rubric provisioning for your account |
Not Covered Here
This article does not cover creating or editing performance ratings formulas that determine how review scores are weighted before being mapped to rubric levels.