HR admins and company admins choose whether Kona Notetaker joins covered 1-on-1s automatically or only when the organizer decides. When complete, Join method shows the new option.
Before You Begin
- You must be an HR admin or company admin.
- Kona Notetaker must be your meeting source. This setting does not apply to Google Meet transcripts.
Steps
- Go to Agents Hub.
- On the Meeting Assistant card, click Manage.
- Open Settings.
- Go to Join method.
- Select Automatically join 1-on-1s or Let the organizer decide.
- Save your changes.
Confirmation: Join method shows the option you selected.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Kona Notetaker does not rejoin one meeting | Confirm whether someone removed Kona Notetaker from that meeting | No change needed. A manual removal stays in place for that meeting, and automatic join does not add Kona Notetaker back |
| Join method is missing | Confirm Kona Notetaker is your meeting source in Data source & integrations | Set up Meeting Assistant with Kona Notetaker as the meeting source |
Not Covered Here
This article does not cover troubleshooting a single missed meeting. See Kona Notetaker did not join a 1-on-1.