HR admins and company admins change the Meeting Assistant audience in the agent's settings. When complete, Audience shows the new selection.
Before You Begin
- You must be an HR admin or company admin.
- Meeting Assistant setup must be complete. See Set up Meeting Assistant (Admin).
- If Kona Notetaker is your meeting source, everyone you cover counts against your Kona Notetaker seats.
Steps
- Go to Agents Hub.
- On the Meeting Assistant card, click Manage.
- Open Settings.
- Go to Audience.
- Select the new audience:
- All HR admins & managers: everyone who manages people, plus HR admins.
- All HR admins: HR admins only.
- All managers: people managers only.
- Only specific people: the users you select.
- Save your changes.
Confirmation: Audience shows the option you selected.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| The seat count turns red | Compare the number of people selected to your Kona Notetaker seats | Select fewer people, or contact your 15Five account team about seats |
| Only specific people does not list a person | Confirm the person is a manager or HR admin who has accepted their 15Five invitation | Ask the person to accept their 15Five invitation |
| A person still does not see Meeting Assistant | Confirm the person is inside the selected audience | Add the person under Only specific people, or select a wider audience |
| The Manage button is missing | Confirm you are an HR admin or company admin | Ask an HR admin or company admin to make the change |
Not Covered Here
This article does not cover changing how Kona Notetaker joins meetings. See Change how Kona Notetaker joins 1-on-1s (Admin).