Note: A new AI Assisted Reviews experience is available in beta. If your organization has opted in, see What is AI Assisted Reviews? (Beta). To request beta access, see the AI Assisted Reviews: Beta Program page.
Account Admins can enable or disable 15Five AI tools organization-wide and control two sub-settings: 15Five AI for Managers and AI-Assisted Reviews for Managers. When complete, each toggle reflects its saved state immediately — no additional save action is required.
Before You Begin
- You must have Account Admin access. See Account Admin capabilities in 15Five — Feature Overview for role requirements.
- Your account must be on the Perform or Total Platform pricing package. Sub-settings are not visible on lower tiers.
Steps
- Go to Settings (gear icon, bottom-left corner) > Features.
- Click 15Five AI to expand the settings section.
- Toggle Enable 15Five AI on or off.
- When off, all AI tools are disabled for all users. The two sub-settings below are inactive. - When on, sub-settings become configurable.
- Toggle 15Five AI for Managers on or off.
- Controls AI-powered tools in Check-ins, Objectives, High Fives, and 1-on-1s.
- Toggle AI-Assisted Reviews for Managers on or off.
- Controls AI drafting and summarization tools during manager reviews in a performance review cycle.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| 15Five AI section does not appear in Features | Confirm your account is on the Perform or Total Platform package | Contact the 15Five Support Team to verify plan tier |
| Sub-setting toggles are greyed out | Confirm the master Enable 15Five AI toggle is on | Enable the master toggle first; sub-setting toggles activate immediately after |
| Toggle appears to save but reverts on refresh | Confirm you have Account Admin role, not HR Admin role | Log in with an Account Admin account and retry |
Not Covered Here
This article does not cover what each AI capability does or how managers use AI tools during reviews. See Understand 15Five AI — where AI is used across 15Five and Complete a manager review with AI Assist.
Related Articles
-