Action Plans in 15Five are strategic plans that HR teams use to organize and measure the work you're doing to improve HR outcomes (employee performance, engagement, and/or retention) in your organization. This article walks through how to create an Action Plan. Once you've created your plan, you can add actions: tasks that contribute to the plan's progress and success over time.
In this article, you will learn...
Access and availability
⛔️ Required access to HR Outcomes Dashboard.
👥 This article is relevant to roles and individuals assigned access to the Outcomes Dashboard and MEI.
📦 This feature is available in the Total Platform pricing package.
How to draft an Action Plan 📝
In this section, we'll walk through the steps of drafting an Action Plan aimed at improving HR outcomes and tied to specific metrics. Next, you'll add actions that will help you achieve the plan.
- Click Outcomes Dashboard in 15Five's main, left-hand navigation.
- You're now on the HR Outcomes Dashboard. By default, this dashboard contains outcomes data for your entire organization. However, you can use filters at the top of the page to view data for specific subsets of employees.
Tip
For a full list of filtering options, check out this article.
- You can create an Action Plan from three different places:
The HR Outcomes DashboardClick Create Action Plan in the top, right-hand corner of the filter box.
The Action Plans tab- Open the "Action Plans" tab.
- Then, click Draft Action Plan.
Data Insights cardsScroll to the "Data insights" section at the bottom of the HR Outcomes Dashboard, then click Draft Action Plan or Take action in any Data Insights card. - Open the "Action Plans" tab.
- Once you click Draft Action Plan, the creation form will open on the right-hand side of the page. Fill out the following information:
Target GroupFirst, select a Target Group. This is the group of people you intend to impact with the Action Plan. By default, this field is auto-filled based on the filters you applied on the HR Outcomes Dashboard.
However, you can click Add filters to refine the Target Group.
Apply all desired filters to select the exact cohort you want to the Action Plan to impact. You can also use the search bar to find the individual(s) you want to target. Available filters are:
- Groups: Target a specific group(s). Groups in this list are organized by Group Type.
- People: Target specific individuals. All employees in your organization's 15Five instance will appear in this list.
- Demographic Attributes: Target individuals who specific demographic attributes are applied to. Demographic attributes include Tenure, Age, Salary, Gender, Race, and Ethnicity. Learn how to enable and populate demographic attributes.
- Outcome Segments: Target individuals who fall within a specific performance level (top, mid, bottom, or unmeasured). Please note that it's not possible to target individuals who fall within specific engagement levels to protect confidentiality.
Tip
Let's say you want to create an Action Plan with a goal to drive the performance of people in Jane's hierarchy. You select Jane's hierarchy as the target group, but don't want to include the top performers on Jane's team since the Action Plan won't be relevant to them.. In this case, you can use the "Outcome Segments" filter to select all performance levels except top performers.
Action Plan NameProvide a descriptive label for your action.
Note
The name you select will be visible to anyone with access to the the HR Outcomes Dashboard in the "Action Plans" tab. After you launch the Action Plan, anyone who is assigned an action will also be able to see the Action Plan's name and description from their homepage.
Action Plan DescriptionProvide a brief overview of the purpose of the Action Plan.
Note
As is the case with the Action Plan's name, this description will be visible to anyone with access to the the HR Outcomes Dashboard in the "Action Plans" tab. After you launch the Action Plan, anyone who is assigned an action will also be able to see the Action Plan's name and description from their homepage.
Outcomes we plan to impactSelect which outcomes the Action Plan is intended to impact: Engagement, Performance, and/or Turnover. Learn more about HR Outcomes.
MetricsIn the "Metrics" field, select the metrics you want to track in connection to the Action Plan. Once you launch your action, you'll have access to a dashboard containing selected metrics so you can easily measure progress.
Note
For a list and descriptions of the metrics you can select for your action plan, check out this article.
- When you're done, click Draft Action Plan.
What happens next? 🐾
After clicking Draft Action Plan, you will be directed to the Action Plan Overview page, where you can start adding actions. Actions are the specific tasks that drive the progress and success of the plan over time. For detailed steps on how to add actions, refer to our "Add actions to an Action Plan" article.
Frequently Asked Questions (FAQs) ❓
This may be because you applied an Engagement Level filter. To protect confidentiality, an action plan can't target people of a specific engagement level.
Action Plans are only available to Total Platform customers. Any user who has access to view the HR Outcomes Dashboard can create action plans. By default, Account admins and HR admins have this visibility. However, Account admins can customize visibility.