This article walks through the process of assigning a group coaching session to managers in your organization. Group coaching is private, 60-minute group coaching sessions with one of 15Five’s certified coaches, delivered to cohorts of up to 10 managers. Each session is focused on helping the group process their experiences, share learnings, identify opportunities, and create collective accountability for growth and development.

In this article, you'll find...

Access and availability

⛔️ Required access to Manage actions.
👥 This article is relevant to Account Admins.
📦 Group coaching is available as an add-on to any pricing package.


Before You Begin ℹ️

Before you get started, here are some things to keep in mind about assigning group coaching:

  • Group coaching is available as an add-on for companies on any pricing plan. Sessions are delivered through a token-based system: each group coaching session (up to 10 participants) requires 5 tokens.
  • Account Admins can purchase group coaching sessions by reaching out to your 15Five Account Executive.
  • In 15Five, group coaching sessions are assigned to managers as actions within an Action Plan. Action Plans are strategic tools leaders use to organize and track initiatives that improve key HR outcomes: performance, engagement, and/or retention.
  • Each Action Plan includes a set of actions (tasks or activities) that contribute to the plan’s progress over time.
✏️

Note

Before following the steps below, make sure you’ve already created an Action Plan.


How to Assign a Group Coaching Session 🧑‍💻

  1. Click on Outcomes Dashboard in 15Five's main, left-hand navigation.
    Outcomes-Dashboard.png
  2. Next, open the "Action Plans" tab.
    Action-Plans-Tab.png
  3. Click on the name of the Action Plan you want to add coaching to.
    Open-Action-Plan.png
  4. Click the Add Actions button to open the "Add action to action plan" form on the left-hand side of your screen.
    Add-Actions.png
  5. From here, select "Coaching Session: Group" as the action type. Click Next.
    Screenshot 2024-10-23 at 6.02.43 PM.png
  6. On the next screen, you'll see "Schedule a Group Coaching Session" as the action title. This field isn't editable.
    Schedule-Group-Coaching-Session.png
  7. Then select a focus area for the coaching session. These focus areas are based on 15Five's Manager Competencies.
    Select-Focus-Area-Coaching.png
  8. We recommend using this field to let managers know why they were selected for coaching and what success looks like.
    Group-Coaching-Description.png
  9. Select a designated scheduler for the coaching session. This is the individual who will be responsible for scheduling the session.
    Select-Designated-Scheduler.png
  10. Select the start date on which the action should appear on the Action owner's homepages and the due date by which the Action owner should schedule their coaching session.
    Coaching-Start-End-Date.png
  11. Now it's time to select up to 10 individuals you want to participate in group coaching.
    Assign-Group-Coaching.png
  12. Click Next: Preview to open the action summary. Review the information contained in the summary to ensure that the action is configured correctly.
    Group-Coaching-Action-Summary.png
  13. When you're ready, click Add Actions.
    Add-Actions.png

What Happens Next? ➡️

On the selected start date, an action item will appear on the designated scheduler's Actions List prompting them to schedule the coaching session.

Schedule-Group-Coaching-Session.png

Participating managers will then complete their coaching profiles and attend the coaching session on the selected day and time.


Frequently Asked Questions (FAQs) ❓

How can I purchase group coaching for my managers?

Account admins can purchase group coaching sessions by reaching out to your 15Five Account Executive (AE). Group coaching is available as an add-on to companies on any pricing plan.

What focus areas do coaches typically work with manager cohorts on during group coaching sessions?

Admins can select one of the following focus areas for managers to focus on in group coaching sessions. Focus areas are selected during the process of assigning coaching.

  • Building Strong Teams
  • Demonstrating Business Acumen
  • Enabling Productivity
  • Giving and Receiving Feedback
  • Influencing Others
  • Manager Effectiveness
  • Managing Oneself
  • Setting Goals
  • Supporting Career Growth

These focus areas are based on 15Five's Manager Effectiveness Competencies.

How do session credits work?
  • Only Admins are able to redeem session credits. They do this by assigning sessions to managers.
  • Managers cannot schedule more sessions than they are allotted.
  • Credits are officially redeemed once the manager schedules the session.
Can sessions be rescheduled?

Rescheduling has to happen at least 24 hours in advance. You will need to email your coach directly to make this request.

What is your no-show policy?

No-shows will count as a used session/credit, and will not be refunded.


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